Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Turbo Tax For Business is Not Perfect
on April 14, 2025
Posted by: Steb25
from Austin, Texas
Be careful if you are doing a trust that is a grantor trust. The Tubo Tax system keeps defaulting to the grantor being the trustee, which is not the case in our situation. I tried repeatedly to override this default, and it kept reverting back to the grantor being the trustee. I eventually went on a forum, which explained sufficiently how to override. But this took me 2 hours longer than it should. On the forum, it also said it was a known issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Go to Tax Software.
on April 14, 2025
Posted by: Candie20182019
from Texas
I've used TurboTax for several years. I like expansion of their offerings. However, sometimes, the explanations are well-above my head. Meaning one star has been deducted. I understand that we can pay for additional support and have a live person available. But it should not be a requirement of getting a thorough explanation. I like the transfer of the information to the next tax year. That is always helpful. Overall a great product and I will use it again in the future as my go-to tax software.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Generates awful PDFs to print and mail
on April 14, 2025
Posted by: Anonymous
from Texas
The printable documents are awful. Can't read them or understand as the words overrun each page. Not a copy to save or send out. I am using Microsoft 365. Fix that, and you will be good. The flow of how-to file is pretty seamless and easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not the easiest experience this year
on April 14, 2025
Posted by: arraskat
First, it took a while on your website for figure out which product I needed to purchase to prepare a F1041. I've purchased the same product for the last five years. Why not just let me click on my account and purchase the current year with one button? Second, extremely frustrated that I couldn't import income data on the trust return the same as on my 1040. It would have saved me hours!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on April 14, 2025
Posted by: dpMC25
from Colorado
quick and easy to do taxes. the step by step process is good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs investment documents import feature
on April 14, 2025
Posted by: Imposible to pick unused
I have to use the business edition for a Trust my father in law left for some of his descendants.
Not being able to import the document packages, which the much less expensive personal tax version supports, is ridiculous.
If I had another choice, I would not use this software...
Not being able to import the document packages, which the much less expensive personal tax version supports, is ridiculous.
If I had another choice, I would not use this software...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my choice always.
on April 14, 2025
Posted by: WLing
from Peachtree Corners, GA
I have been using TurboTax for the past 8 years. I experienced it's getting better and better. Hoping TurboTax keep being the best.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Business Printing Still Broken (2025)
on April 14, 2025
Posted by: FrustratedFiler Another
from Brooklyn, NY
DO NOT BUY if you're looking for fully functional software that fulfills its marketing promises.
TurboTax Business will help you input information to complete the tax filing - mostly. There are a few forms that the program required that print out, complete, then scan and upload. For ALL of those forms, the program fails to print. Not only does it fail to print, but it crashes and asks the user to send in a report of what they were doing when the crash occurred. This is hugely problematic. (1) The "help" section for TurboTax Business at Intuit.com has a number of reports of this exact problem, with no solution. Those reports go back for years, with no indication that anyone at Intuit knows about the issue or cares. (2) Why would the TurboTax program NOT know what I was doing when it failed. Why is it my responsibility to complete a bug report (which seems to go nowhere, since the bug has been around for years, betraying countless users buyers and users of the software). Where do I send the bill for supporting their tech support?
There are other companies that can help you file your business tax return. Look elsewhere if you want to pay premium price for software that doesn't completely work.
TurboTax Business will help you input information to complete the tax filing - mostly. There are a few forms that the program required that print out, complete, then scan and upload. For ALL of those forms, the program fails to print. Not only does it fail to print, but it crashes and asks the user to send in a report of what they were doing when the crash occurred. This is hugely problematic. (1) The "help" section for TurboTax Business at Intuit.com has a number of reports of this exact problem, with no solution. Those reports go back for years, with no indication that anyone at Intuit knows about the issue or cares. (2) Why would the TurboTax program NOT know what I was doing when it failed. Why is it my responsibility to complete a bug report (which seems to go nowhere, since the bug has been around for years, betraying countless users buyers and users of the software). Where do I send the bill for supporting their tech support?
There are other companies that can help you file your business tax return. Look elsewhere if you want to pay premium price for software that doesn't completely work.
Written by a customer while visiting turbotax.intuit.com