Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3 out of 5
3
8453-CORP does not populate correctly
on April 15, 2025
Posted by: Evan4eva
from Colorado
So Turbo Tax is nice most of the time. I don't think that form 8453-CORP populates correctly
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Frustrating
on April 15, 2025
Posted by: NalaBear
from Minneapolis, MN
Correcting errors very frustrating, not enough information/details provided, I had to research several things. I paid for the tax guarantee/defender yet when I went to file, it wanted me to pay again, system should know that I had already paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TT Business for IL Estates & Trusts is Worthless
on April 15, 2025
Posted by: rpodsiadlo01
from IL
Executing TurboTax Business at the Federal Level is good.....but at the Illinois state level, the software is almost worthless. TurboTax for Illinois Estates and Trusts is Absolutely worthless. There is NO help, no way to deleted certain forms EXCEPT to delete and start over....
Worthless at best.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
ok
on April 15, 2025
Posted by: aquestion
ok dont really want to review. thanks for having the 2021 version available. its been a blast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Rough year this year.
on April 15, 2025
Posted by: Bill Oh my 71
from Oregon
Never had this much trouble with Turbo Tax. Bought Home and Business to do my brothers trusts and find out I have to use Business. Now I need to scan the receipt to get a refund. Then I find out Business does not include State, no Oregon what so ever. I am having trouble saving the files so I can retreave them. Those on my computer seem to want to shift to my laptop and then not be available at all. Very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
still a struggle
on April 15, 2025
Posted by: Kste1544
from AZ
TurboTax makes us clean up too many of its problems. Errors are astounding, way too many and way too stupid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
TurboTax is meh
on April 15, 2025
Posted by: Steve1512341234
The software is pretty buggy and they don't bother to explain a lot of things very clearly. Still, it basically gets the job done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Preparer
on April 15, 2025
Posted by: Magiar
from New York City
There are areas in the worksheets and forms that are pulling incorrect information and there is no "help" or "guide me" instructions to direct the user where in the worksheet is the information located to be able to make the appropriate changes. This is very frustrating and time consuming as I spent hours going back and forth between forms and worksheets which failed to correct the issues. I am very uncomfortable as I do not know if the information in the actual returns filed with IRS and state is accurate. These issues should be corrected as the software was expensive but mostly it exposes the taxpayer to unnecessary potential audits.
Written by a customer while visiting turbotax.intuit.com
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