Correcting errors very frustrating, not enough information/details provided, I had to research several things. I paid for the tax guarantee/defender yet when I went to file, it wanted me to pay again, system should know that I had already paid.
Executing TurboTax Business at the Federal Level is good.....but at the Illinois state level, the software is almost worthless. TurboTax for Illinois Estates and Trusts is Absolutely worthless. There is NO help, no way to deleted certain forms EXCEPT to delete and start over....
Never had this much trouble with Turbo Tax. Bought Home and Business to do my brothers trusts and find out I have to use Business. Now I need to scan the receipt to get a refund. Then I find out Business does not include State, no Oregon what so ever. I am having trouble saving the files so I can retreave them. Those on my computer seem to want to shift to my laptop and then not be available at all. Very frustrating.
There are areas in the worksheets and forms that are pulling incorrect information and there is no "help" or "guide me" instructions to direct the user where in the worksheet is the information located to be able to make the appropriate changes. This is very frustrating and time consuming as I spent hours going back and forth between forms and worksheets which failed to correct the issues. I am very uncomfortable as I do not know if the information in the actual returns filed with IRS and state is accurate. These issues should be corrected as the software was expensive but mostly it exposes the taxpayer to unnecessary potential audits.