Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,845 Reviews)
Rating breakdown 4,845 reviews
5 Stars
2,041
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Not Great for Estate Taxes
on April 15, 2025
Posted by: FirstTimeEstateTaxes
The help for first-time users is not great. I am filing for an Estate, and multiple times was presented with screens informing me that I had choices such as how to deal with a loss (carry forward, carry back) and then simply told what forms to use, but no ability to walk-thru doing that. Then my e-file was rejected and I was simply told a field was wrong, but no link to edit the field or any guidance of how to fix it. In the end, I was forced to print out the forms and file by mail because e-file failed repeatedly with no discernable way to fix. Very poor.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DISAPPOINTED
on April 15, 2025
Posted by: CherylR11
did not and would not connect to my existing account - does not have ALABAMA form available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No State Return Available!?
on April 15, 2025
Posted by: Amy Mo9
Very disappointed to find out that the state of Indiana could not use this software to file state returns --- after completing the federal return. It defeated the whole point of preparing and filing them together. I will have to find and pay a professional to complete 2024s state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Preparer
on April 15, 2025
Posted by: Magiar
from New York City
There are areas in the worksheets and forms that are pulling incorrect information and there is no "help" or "guide me" instructions to direct the user where in the worksheet is the information located to be able to make the appropriate changes. This is very frustrating and time consuming as I spent hours going back and forth between forms and worksheets which failed to correct the issues. I am very uncomfortable as I do not know if the information in the actual returns filed with IRS and state is accurate. These issues should be corrected as the software was expensive but mostly it exposes the taxpayer to unnecessary potential audits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is meh
on April 15, 2025
Posted by: Steve1512341234
The software is pretty buggy and they don't bother to explain a lot of things very clearly. Still, it basically gets the job done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
still a struggle
on April 15, 2025
Posted by: Kste1544
from AZ
TurboTax makes us clean up too many of its problems. Errors are astounding, way too many and way too stupid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Rough year this year.
on April 15, 2025
Posted by: Bill Oh my 71
from Oregon
Never had this much trouble with Turbo Tax. Bought Home and Business to do my brothers trusts and find out I have to use Business. Now I need to scan the receipt to get a refund. Then I find out Business does not include State, no Oregon what so ever. I am having trouble saving the files so I can retreave them. Those on my computer seem to want to shift to my laptop and then not be available at all. Very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 15, 2025
Posted by: aquestion
ok dont really want to review. thanks for having the 2021 version available. its been a blast
Written by a customer while visiting turbotax.intuit.com