Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1 out of 5
1
MISERABLE EXPERIANCE
on April 17, 2025
Posted by: Name1010
from CA
I try to use your online software and it refuses to accept payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Strong push to online version; prefer desktop
on April 17, 2025
Posted by: My Fav Bookkeeper
from iowa
Hard to renew/retrieve desktop version of software. All leads point to online version, however, i strongly prefer desktop version of software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Cannot file 1099-OID under 1041 form for trusts
on April 17, 2025
Posted by: DanC123
from Florida
I purchased TurboTax Business - Desktop specifically because I needed to file a trust tax return (Form 1041). One of the reporting forms I received was a 1099-OID. I spent hours on the phone with various support agents, both product and tax specialist, trying to figure out where entries for a 1099-OID can be made. The conclusion after six separate conversations is that I couldn't make those entries under a trust Form 1041 filing. I cannot be the only person who ever had taxable amounts on a 1099-OID for a trust. Additionally, even though I specified early on that I was filing for a trust, there were business-related questions that did not apply and I did not know how to answer. I realize this is a desktop product that is supposedly going to be moved (about 5 years too late, in my IT professional opinion) to an online product like TT for personal taxes, but the product is clunky and slow at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax just did not work for filing returns
on April 17, 2025
Posted by: Gayro
Terrible. Could file for an extension and could file the returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Final Return Not Filed
on April 17, 2025
Posted by: MistyLorraine7
I filed an S-Corp extension. When I tried to do the final return, it would not let me send it electronically, it kept telling me it had already been filed in March. I ended up mailing the return. For what you pay for the software, this should not happen!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Hard to amend business filings
on April 16, 2025
Posted by: MiriD
from Florida
Can't amend S corp return without calling help and then downloading desktop. Then no one explained that how to download and import the file from the live version. Customer support was very nice and supportive but she also did not know how to import the document. I finally figured it out myself.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Review
on April 16, 2025
Posted by: Rich AN457
Good program - User friendly Ease of using prior year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on April 16, 2025
Posted by: FLORENTINO RAFAEL
from MIAMI FL
VERY EASY TO USE AND HAPPY TO USE IT WILL TELL ALL FRIENDS TO USE THE PROGRAM
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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