Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,845 Reviews)
Rating breakdown 4,845 reviews
5 Stars
2,041
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
TurboTax is very flawed...
on April 14, 2025
Posted by: DouglasTeep
Overall using Turbotax has been a complete nightmare. First I bought the business edition, did my taxes, submitted, and got rejected. After some number of calls to the IRS and Intuit, I found that indeed I had filed as an S-Corp, when I am a C corp. Then I found the Turbotax business online only does S-Corps, and that I would have to get the App version. But the App online runs on Windows, and I am on Mac. What a total pain, so I found an old WIndows machine (with no email on it) and tried to install the App. It installed but when I ran it, it wanted some id number that I didn't have. The dlog said it was emailed to me, but the Windows machine didn't have email. After multiple support calls (actually very nice people) one person finally read it to me, and I was able to do the taxes. What a multi-day nightmare! All one the day before the deadline (by the time I had waded through multiple product purchases and products).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Honestly easier to fill paperwork yourself
on April 14, 2025
Posted by: Frustrated11099
Janky software, Had an issue getting in a sign in loop between Intuit, turbotax and then Turbotax buisness. Ended up buying product multiple times as got stuck in signup loop. Product feels half baked, honestly feels simpler doing paperwork yourself and mailing in. Selected "will send check" for payment but the efile return sheet lists ACH and turbotax doesn't give an address to send the check nor a payment printout.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dose a Great Job - with one short fall
on April 14, 2025
Posted by: mseklem
from Seattle. WA
Turbo Tax Business does a GREAT Job preparing Estate/Trust - form 1041 - returns.
My ONLY COMPLAINT is that I have to buy all the other Business stuff to file a simple Trust tax return. Fiduciary tax returns are something many of us who have no other use for the other capabilities of TTaxBusiness. Preparing Estate/Trust returns should be part of Turbo Tax Premier, which accommodates receiving a Form 1041 Schedule K-1.
My ONLY COMPLAINT is that I have to buy all the other Business stuff to file a simple Trust tax return. Fiduciary tax returns are something many of us who have no other use for the other capabilities of TTaxBusiness. Preparing Estate/Trust returns should be part of Turbo Tax Premier, which accommodates receiving a Form 1041 Schedule K-1.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Business Printing Still Broken (2025)
on April 14, 2025
Posted by: FrustratedFiler Another
from Brooklyn, NY
DO NOT BUY if you're looking for fully functional software that fulfills its marketing promises.
TurboTax Business will help you input information to complete the tax filing - mostly. There are a few forms that the program required that print out, complete, then scan and upload. For ALL of those forms, the program fails to print. Not only does it fail to print, but it crashes and asks the user to send in a report of what they were doing when the crash occurred. This is hugely problematic. (1) The "help" section for TurboTax Business at Intuit.com has a number of reports of this exact problem, with no solution. Those reports go back for years, with no indication that anyone at Intuit knows about the issue or cares. (2) Why would the TurboTax program NOT know what I was doing when it failed. Why is it my responsibility to complete a bug report (which seems to go nowhere, since the bug has been around for years, betraying countless users buyers and users of the software). Where do I send the bill for supporting their tech support?
There are other companies that can help you file your business tax return. Look elsewhere if you want to pay premium price for software that doesn't completely work.
TurboTax Business will help you input information to complete the tax filing - mostly. There are a few forms that the program required that print out, complete, then scan and upload. For ALL of those forms, the program fails to print. Not only does it fail to print, but it crashes and asks the user to send in a report of what they were doing when the crash occurred. This is hugely problematic. (1) The "help" section for TurboTax Business at Intuit.com has a number of reports of this exact problem, with no solution. Those reports go back for years, with no indication that anyone at Intuit knows about the issue or cares. (2) Why would the TurboTax program NOT know what I was doing when it failed. Why is it my responsibility to complete a bug report (which seems to go nowhere, since the bug has been around for years, betraying countless users buyers and users of the software). Where do I send the bill for supporting their tech support?
There are other companies that can help you file your business tax return. Look elsewhere if you want to pay premium price for software that doesn't completely work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my choice always.
on April 14, 2025
Posted by: WLing
from Peachtree Corners, GA
I have been using TurboTax for the past 8 years. I experienced it's getting better and better. Hoping TurboTax keep being the best.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs investment documents import feature
on April 14, 2025
Posted by: Imposible to pick unused
I have to use the business edition for a Trust my father in law left for some of his descendants.
Not being able to import the document packages, which the much less expensive personal tax version supports, is ridiculous.
If I had another choice, I would not use this software...
Not being able to import the document packages, which the much less expensive personal tax version supports, is ridiculous.
If I had another choice, I would not use this software...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on April 14, 2025
Posted by: dpMC25
from Colorado
quick and easy to do taxes. the step by step process is good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not the easiest experience this year
on April 14, 2025
Posted by: arraskat
First, it took a while on your website for figure out which product I needed to purchase to prepare a F1041. I've purchased the same product for the last five years. Why not just let me click on my account and purchase the current year with one button? Second, extremely frustrated that I couldn't import income data on the trust return the same as on my 1040. It would have saved me hours!
Written by a customer while visiting turbotax.intuit.com