Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(4,845 Reviews)
Open Ratings Snapshot
Rating breakdown 4,845 reviews
5 Stars
2,041
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2 out of 5
2
TurboTax need to be revised and updated
on April 14, 2025
Posted by: PRogers Trustee
from San Diego, CA
Unlike some of the other Software Products on the market, TURBO TAX is not always user friendly. The Search field is no limited and does not address simple questions. For example, if you had a specific question related to a specific form - the response is so generic it does not even apply to the form or your topic. It is easier to use the IRS website - and that is saying a lot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The right amount of help
on April 14, 2025
Posted by: Davidcwat
from Santa Monica, California
Easy to follow instructions and format. User friendly and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hate it
on April 14, 2025
Posted by: Raquelle D
from NJ
First off, I use quickbooks for my C-Corp, and it brought me to turbotax online to file, I was halfway through the return when I did a livechat and was advised that I was required to use the desktop version for a C-Corp... Online doesn't tell you which form is being completed. the desktop app is really terrible, filing my 1120 for the first time was very difficult, and although there was someone I could call to assist me with an issue I was having balancing my reconciliation page, I was on the phone for over an hour and the end of the call was for me to start over entirely. Then I called a 2nd time where someone would not speak with me because they were insisting I was providing the wrong email address, even though I called regarding my business account, they were validating the account that is for my husbands business. Lastly, I am on day 2 of trying to submit to efile and it keeps bringing me back to the same page but will not tell me where there is an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Business Version needs auto import for brokerages
on April 14, 2025
Posted by: NorthAustin
Wish the Business Version of Turbo Tax had automated import for brokerages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nice
on April 14, 2025
Posted by: fares222
nice, easy to use and save time and money anybody can use it .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Eh, okay product but not great
on April 14, 2025
Posted by: EAG15
Not a lot of explanation or step by step like personal income tax Turbotax, it was a good thing I had the previous year's returns (prepared by a CPA) to refer to as things such as 199A and REITs were not supported in the step by step. Also errors in the narrative- refers in one spot to 2014 return when this is for the 2022 return. Needs a good proofreader. Guess I'll just live with the aggravation as the cost is about 1/4 that of the CPA prepared returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
overall very helpful
on April 14, 2025
Posted by: FurnitureBz
For an LLC that is electing to be taxed as a Subchapter S Corp, the guidance in the program is not clear. It forces a selection of one of the two up front, and the help section doesn't help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Going to find anotherTax Program for 2025
on April 14, 2025
Posted by: Anonymous
from palm coast, fl
No ability to import brokerage data. Standard TurboTax does this seamlessly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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