Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Downloading a State Return is a REAL PAIN.
on June 6, 2026
Posted by: Ackbar8790
from TX
Downloading the state return is impossible in the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Eh
on June 4, 2026
Posted by: EmanTax123
from new york
I needed a bit more support and I didn't get that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use/Fix prior year transfers
on June 3, 2026
Posted by: Hammillco
from NC
Ease of use. Need information to transfer from prior year for Safe Harbor forms and State Bonus Depreciation .
Response from turbotax.intuit.comBy TurboTax Care Team, June 5, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not happy
on June 1, 2026
Posted by: mike thomas
from us
not convenient at all.
a few times it was very confusing on what should be done.
a few times it was very confusing on what should be done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Depletion Feature is Lacking
on May 29, 2026
Posted by: Mickca
from 10604 Ascot Crossing Street
One of the primary reasons that I purchased Turbo Tax Business is that it was advertised as handling oil and gas depletion. I have several properties each requiring separate sets of depletion computation data. Turbo Tax, form 1065 and the related K-1's are not very functional for user friendly for depletion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CA tax software for 541 is erroneous and poor
on May 29, 2026
Posted by: Pintha
from CA
Your CA. 541 form stinks . It reviewed and found no errors. But when I try toe file- it keeps saying to make corrections but some cannot be made or even when done ,it keeps asking again and again.. You should refund my $55 and do better. OR allow me to override what is on the system and file as I know it is correct
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very helpful but a bit wonky to find stuff
on May 27, 2026
Posted by: StarfishSideBurns
from SD
Overall I'm very happy I was able to save allot of money and do this myself... but I'm suprised at how confusing the app is ad dificult to know where things are or if you missed it. I ended up using screen captures and AI Claude Sonet 2.6 and that made all the difference. It was much more helpful then any of the help tools and was able to understand my data.. and where it should and shouldn't go in the application. You really should build some level of AI integration into the app.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, May 28, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Decent product
on May 25, 2026
Posted by: KatieA98765
from TX
Would be so much better if it integrated with QuickBooks Online.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, May 25, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com