Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.8 out of 5
3.8
(2,759 Reviews)
Open Ratings Snapshot
Rating breakdown 2,759 reviews
5 Stars
1,215
4 Stars
579
3 Stars
394
2 Stars
273
1 Star
298
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2 out of 5
2
Not awesome
on February 7, 2025
Posted by: RM150
from OK
Product continues a downhill slide. Contrary to your ads, you must have a moderate knowledge of tax preparation. The "help" information lacks clarity. Example: Special Allocations codes only list 3 codes, "other" does not show the other codes nor where to find them. Called help line, agent said they couldn't help, that I needed a tax expert and hung up. I have used Business for 9 years, It and your other products are buggy, a section one year is correct, the next year it has errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
A few major short comings for TT Business
on February 7, 2025
Posted by: 55upsgator
from Virginia
I used Turbo Tax Business, because I needed to file a 1041 & K-1 for a Trust from my deceased mother. I have been using TT premier since the day TT launched, so I'm very familiar with the software. I have found a big flaw in the business program when it comes to filing for a Trust. This trust was created in Florida, where my mother lived. I'm the Trustee and live in Virginia. The program only asks for the address of the Fiduciary, but not the Trust Creation State. The program automatically assumed I needed to file a Fiduciary Virginia state return, however, I know I do not and Florida doesn't require a return, since it is one of 7 no state tax states. The program should have a question as to what state the Trust was created in and then when it came to the State portion, it would prompt for the correct state tax return that needs to be filed, if at all. I knew enough not to file with Virginia. However, what about all the people who do not understand this? Lastly there should be a way to indicate somewhere on the 1041 or one of the attachments as to where the Trust was created. (I over rode the name on the 8453-FE, adding in parenthesis, "created in Florida". Also, I receive a 1099-R from the brokerage as the distribution. This was a pass-through distribution to my niece. So this is income to the Trust and then a distribution from the trust. It took a while to realize I needed to enter this as other income and list it as 1099-R. TT should have a way to enter the 1099-R information (or even upload it, like in the personal programs), so that all the information is properly presented.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Is Wicked Awesome
on February 7, 2025
Posted by: Jack Clark
from Florida
All was self explanatory and it carried over my info from last year perfectly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Helpful
on February 7, 2025
Posted by: JLGus
Very helpful to self-file income taxes for my S-Corp.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Works good for me.
on February 7, 2025
Posted by: AJB40
from ok
I had no problems using turbo tax desktop. I refer to take care of my taxes myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax IS Awesome!
on February 7, 2025
Posted by: Anonymous
from Lincolnton, NC
Well done as always. I'll be back next year. Keep up the good work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Completed Corporation Return
on February 7, 2025
Posted by: DenWH
Completed return, but was not sure when to print the final version of return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax downloads are buggy, support ineffective
on February 7, 2025
Posted by: Anonymous
The software itself worked well once we were able to download the state form. Unfortunately, it took 5 support phone calls before we were able to successfully download the state forms. We had similar issues in 2024 also. Regardless of how well the software works, if we spend 10 hours on support calls each year trying to download/troubleshoot software, it's just not worth it. I'm an IT person and every support specialist seemed to have zero clue what the error messages in your software meant or root cause. Frankly, it's ridiculous! Also, on this review form... seriously, I have to spend my time trying to find a unique Nickname? Are you kidding me????
Written by a customer while visiting turbotax.intuit.com
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