Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Problem with Healthcare credit
on June 30, 2025
Posted by: Sharon6002
It would help if you would ask first if the insurance was purchased from the SHOP market place instead of after we compute the other qualifications for the healthcare credit.
Misleading questions led to a wrongly filed return. It asks if you are a non-U.S. citizen, and if you answer yes, it wrongly designates you as a foreign partner. U.S. resident aliens should be classified as domestic partners. It’s hard to believe that the tax preparation software I paid so much for makes such a stupid mistake. I seriously doubt I’ll be using it again next year!
Turbo tax is easy to use. It is difficult to navigate to logon to access the Product. The AI component is apparently meant for advertising to the lowest skilled user. It was personal tax, this would probably just fine, but business it is an annoyance which distracts from the product nature, and ease of use, once it is engaged. Treat the Business user as a professional !
For the most part, the program is pretty good. Of course, it's not what you would get with professional grade software in regard to ease and efficiency. Our main issue is that an extension can't be filed electronically, so we always send it Certified Mail in order to have concrete proof of mailing date and receipt by the IRS. Cost is the biggest plus compared to what a CPA would charge for my family's little LLC (gas royalties). We've been using TurboTax for several years.