Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
TurboTax needs software updates!
on September 3, 2025
Posted by: Unhappy consumer too
from CA
Invented a phantom capital gain of $15,000 which caused a tax liability to State of California. UNABLE TO RECTIFY within the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Program gets worse every year
on September 3, 2025
Posted by: MikeBells
from New Jersey and PA
I have been using turbo tax for 30 plus years.
It gets worse every year. Terrible customer service and just want more and more money.
Please do not buy this if you do not have to. I started with Turbo tax many years ago, and I am locked in due to the fact that all my information rolls forward to the next year.
Avoid turbo tax if you can
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
awful for business taxes
on September 3, 2025
Posted by: dd198944
its terrible. i double counts, it cant recalc. it requires manual updates to form entries.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had good help in addressing accounting issues
on September 2, 2025
Posted by: Anonymous
Had good help in addressing accounting issues and fixing
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
CA research credit, Schedule P AMT NOL incorrect
on September 2, 2025
Posted by: birj
from Los Angeles, CA
CA Form 3523 for research credit is still missing from Turbotax CA State. And Turbotax does not make it easy to find this out. So, I ended up spending about an hour online to determine that Form 3523 is not supported by Turbotax, which means I cannot e-file CA Form 100. I need to save Turbotax-generated Form 100 and Schedule P(100) pdf, manually download and fill Form 3523, manually edit Turbotax's pdf file to change the credit amount and tax due in Form 100, print everything and mail. I also found an error on Schedule P(100), line 7b AMT NOL deduction. Turbotax left it empty (that is 0) even though it knows my NOL amount which is used in Form 1120 and 100. I understand that regular NOL and AMT NOL can be different due to adjustments and preferences but Turbotax knows from my answers there are zero adjustments/preferences. So I had to manually edit Schedule P(100) line 7b, which changed many lines underneath. Turbotax still left the TMT at itsold value with AMT NOL = 0, which I had to manually fix. Then fill Section B in Schedule P(100). My spent weeks working on this and because Turbotax did not make it clear what it can do, cannot do, and I trust Turbotax, so I am very uncomfortable with my manual edits. I knew Turbotax Business is not as good as Individual but I didn't know it is this bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for decades.
on September 1, 2025
Posted by: 38Rich
from Western Colorado
Works well with the ability to transfer my data from Quickbooks.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Natoya with Turbo Tax Live Assitance is Awesome!
on September 1, 2025
Posted by: Anonymous
I called the Turbo Tax Live Assisted Business help number on 8/26/2025 and spoke with Natoya. I was calling because I was confused about one of the questions going through the process of entering all the tax return information. Natoya was extremely helpful! She was kind and patient and had a very lovely demeanor. When I called I was frustrated and stressed out and Natoya was able to help me in such a wonderful way that it relieved my stress and frustration. Not only did she answer the one question I had called about, but she helped me complete the information for the whole rest of the return. She was excellent! She is a true asset to your company and she should be commended on her great customer service and kindness as a person. Thank you very much, Natoya!
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good for a simple S-corp return
on September 1, 2025
Posted by: DanannBuild
from Phoenix, AZ
This was a good experience for generating a tax return for a small business in its first year when the business had minimal revenue and expenses.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com