Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
If you have no idea about taxes , Dont use TT
on September 5, 2025
Posted by: Ed7839290
Wouldn't recommend TT as you miss alot of questions or you don't have this form or that form. Have to stop to look up stuff , just hope I don't miss alot of deductions that I could have taken.
Was very difficult to navigate through the Partnership percentages section and very difficult to navigate through the Centralized Audit Regime section. The only way it would allow me to finish the return was if I opted out of the Centralized Audit Regime.
I had to take on the daunting task of doing our family partnership taxes for the first time in 20+ years. Prior to that we always used an accountant. However, since our preparer no longer served our area (?) and because our assets had simplified during the span of time I thought I could easily handle it. 100% certain I would have royally messed it up if not for this software and the previous tax return. What I really appreciated is that I could log on to the 'on-line' version to get real time help while completing the return on the program version. Mostly I received great assistance; once or twice it was clear the person on the other side of the chat stopped reading my question mid-way or just didn't know the answer. However, that was the exception and easily remedied by doing it again and getting a different person. One issue was the interface to Audit Defense. Try as I might over a span of a few weeks, it glitched towards the end of the request. Luckily, I Googled it and purchased it directly from them. All the same, I'm glad Turbo Tax mentioned it or I would never have known it existed!
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
I enjoy using the Form 1065 Partnership software created by TurboTax. It provides the checks and balances you need on your entries. Also I appreciate the support given by the tax experts at TurboTax.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
better than prior years, easier to navigate the site, and correct form errors
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.