Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Misled that Defense Audit was included
on September 11, 2025
Posted by: Traderlew
I am disappointed because I was led to believe the Defense Audit was included in my purchase because I enrolled in the Membership. It was nowhere to be found, and so I purchased the Defense Audit separately; therefore, I will cancel my Membership.
L.Parker
L.Parker
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Investment Information
on September 11, 2025
Posted by: KlarenA
It would be helpful to be able to download investment information from brokerage firms like Turbo Tax Premier
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
efile non functional
on September 11, 2025
Posted by: 293847u
Not once in 5 years has Turbotax been able to efile my business return. There is always an "error 2" when I try to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product, Great Features
on September 11, 2025
Posted by: Simple Solutions Repairs
Always easy to read and navigate and if there's a technical error within the documents, TurboTax always shows the issue on the corresponding form. Been a business customer for over 5 years and look forward to many more years to come!
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on September 10, 2025
Posted by: Boss919
from Georgia
Easy to use! Base on the needs of my business, this product took care of the filing process with no hiccups
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on September 10, 2025
Posted by: Lilypat
For the most part I always can find what is needed for tax preparation. Accessing the forum is good but doesn't always answer the questions I have. The tax returns are accurate so i am happy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I only continue to use because I'm locked in
on September 10, 2025
Posted by: scvic
from south carolina
year after year. keep saying better but never address issues that never change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Charged me Cal. state version 2 times
on September 9, 2025
Posted by: BrianSaratoga
from Saratoga
Open Very slow. Not as good as Turbotax Premier (which is cheaper). Buggy software, often quits for no reason and need to restart several times. Forced me to buy California state version 2 times, one for each return (?).
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com