Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
State software (Maryland)
on September 13, 2025
Posted by: realty really
Poor state support in allocation of income between states has resulted in years of overpayment and need for amendment. Nonresidents have income exclusion rights available in certain circumstances! Fell short when it comes to subtracting state income generated in other states and generating State K-1,
Failure to provide form 7217 is glaring error.
State of Maryland Forms are not available on State return but are on Federal side, resulting in inability to efile if a trust K-1 is involved ..
area.
Failure to provide form 7217 is glaring error.
State of Maryland Forms are not available on State return but are on Federal side, resulting in inability to efile if a trust K-1 is involved ..
area.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 platform more friendly
on September 12, 2025
Posted by: CDS01
from chattanooga, tn
easier to use this year than last year. the help menu/pop ups are still clunky. i used another source to try to get answers.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on September 12, 2025
Posted by: CarlaCCD
Great software. If you are looking for one - Use desktop.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax falls short when amending returns
on September 12, 2025
Posted by: Pubscout
from Phoenix, AZ
TT doesn't support electronic filing of amended returns, some of which are required by the State taxing agencies. Very short sighted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Comments
on September 12, 2025
Posted by: DepreciationMethod
Depreciation Method - it will be helpful if 1 question could be added during the Asset/Depreciation screen, "which depreciation method to use". Most of the accountants use S/L method (at lease my accountants in the past) for small items. Without this "Option", one will need to go to the asset worksheet to select it manually.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is not awesome.
on September 12, 2025
Posted by: SavvyWithTechGenerally
1/ I encountered a bug in the software that no suppor staff was able to help overcome. It was a forced error in the last step before e-file that said I had too many characters in my DCN number. There is no place to edit this or overcome this error and I was forced to submit a mail in return. Not sure that will go well.
2/ I was forced to use turbotax desktop because turbotax online cannot support amendments. major inconvenience. i had to find a PC to use on top of this already archaic problem.
3/ why are there so many different versions of software to download? why not make one that has different options within?
4/ the support staff has a horrific time guiding users through the interfaces and browser flows. its terribly hard to find what you're looking for and the staff has very little understanding of how to navigate the clunky flows too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs work with S Corp Tax preparation
on September 12, 2025
Posted by: DawnMP1969
I have been using TurboTax for years. There were some inconsistencies with the transfer of W2 income for QBI deductions. I was left trying to find answers myself. This was quite time-consuming. There should have been more clarity on the 199A forms and the transmittal of the correct W2 amounts regarding director compensation and employee compensation. You had very little support for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mayflower
on September 12, 2025
Posted by: mfds
Great software! It makes the whole process efficient. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com