Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
TRUBOTAX IS MEDIOCRE
on September 14, 2025
Posted by: jriza
from tx
I NEED MORE EXPLANATION OF TOPICS AND THEIR MEANING. BRING BACK THE TOPICS TREE OPTION WHERE I CAN SELECT THE EXACT TOPIC I WISH TO REVIEW. I BELIEVE IT WAS IN FORM/VIEW. THERE IS A LOT OF OTHER STUFF YOU HAVE MADE MORE DIFFICULT YOU NEED TO BE INTROSPECTIVE AND ASSUME YOUR STUDENTS ONLY HAVE A 100 OR LESS IQ WHEN ATTACHING INFO AND WARINGS TO BUTTONS MAYBE WE NEED A FROG KEY TO DELIVER US FROM EVIL ON SOME OF THES DIFFICUT TOPICS. STSTE SUCKS I WONT TRY TO USE IT AGAIN IT FAILED MY SITUATION MISSERABLY. I WILL BE REQUESTING A REFUND ON IT. I WILL STILL USE YOUR TAX SOFTWRE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Comprehensive Audit-Ready Document Organizer
on September 14, 2025
Posted by: improve2025
from WA
Feature: Comprehensive Audit-Ready Document Organizer
From an end-user perspective, preparing for an IRS audit or simply keeping good records is stressful and time-consuming. A helpful feature would be to provide an easy-to-use document organizer within the desktop tax filing software:
Upload & Store Proofs While Filing
As users work through their return, allow them to upload supporting documents like bank statements, expense receipts, check images, credit card statements, property tax bills, insurance records, and other proofs.
As users work through their return, allow them to upload supporting documents like bank statements, expense receipts, check images, credit card statements, property tax bills, insurance records, and other proofs.
Audit Package Download (ZIP)
Once filing is complete, give users the ability to download everything in a single ZIP file—organized neatly into folders (e.g., blank forms, signed forms, IRS forms, uploaded proofs, notes).
Once filing is complete, give users the ability to download everything in a single ZIP file—organized neatly into folders (e.g., blank forms, signed forms, IRS forms, uploaded proofs, notes).
Password Management Simplified
Instead of relying on users to remember a unique 4-digit password each year, provide a secure way to store or export the password alongside their download package for future reference.
Instead of relying on users to remember a unique 4-digit password each year, provide a secure way to store or export the password alongside their download package for future reference.
Custom Notes & References
Let users add personal notes, URLs, and reminders during the filing process, which get saved in the same package.
Let users add personal notes, URLs, and reminders during the filing process, which get saved in the same package.
Any File Format Support
Support uploads in common formats (PDF, JPG, PNG, DOCX, XLSX, TXT, etc.) so users don’t waste time converting documents.
Support uploads in common formats (PDF, JPG, PNG, DOCX, XLSX, TXT, etc.) so users don’t waste time converting documents.
Any URLs with your discounted program for next year etc.
End Result:
The user walks away with one organized, audit-ready ZIP file containing everything they need—forms, supporting docs, and personal notes—without the headache of manually tracking files.
End Result:
The user walks away with one organized, audit-ready ZIP file containing everything they need—forms, supporting docs, and personal notes—without the headache of manually tracking files.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good improvements
on September 13, 2025
Posted by: Avraham18
from ALabama
Y'all have made it easier than in past years... a couple things that tripped me up in the past had been resolved.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs to interface with QB Online!
on September 13, 2025
Posted by: Spudbone1098
INTERFACE: Its very frustrating to not be able to pull my tax information directly from QB online. I don't use desktop and apparently you are discontinuing it so what is the delay?
I would have given 5 stars but for this issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Is absolute garbage
on September 13, 2025
Posted by: Frustrated user 99
Your software is absolutely horrific. It is full of glitches and is an unintuitive mess to work around. I love quickbooks so I was really disappointed at just how bad the software was as well as the support.. If I didn't have Chat GPT to help me navigate this mess I would have given up and tried something else. I will not be back next year. I would rather fill it out by hand..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on September 13, 2025
Posted by: RSMLD
from Nevada
Awesome and helpful, TurboTax. Always grateful and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy!
on September 13, 2025
Posted by: CPA6200
from Midlothian, TX
I'm a CPA, but Turbo tax makes doing tax returns easy!
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax disappointed
on September 13, 2025
Posted by: Scott the CPA
from MI
There were numerous bugs in the software this year that I have not seen before. Data from prior years did not properly carryforward, the software did not allow certain info to be entered properly. It was quite shocking.
Written by a customer while visiting turbotax.intuit.com