Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Very dissapointed.
on September 14, 2025
Posted by: YSS14
from CT
It was terrible. A lot of time was wasted, just to learn that TurboTax for Connecticut does not work. Hope I'd get my money back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Frustrated
on September 14, 2025
Posted by: MoneyMatter
My experience with this software is great until I have a question and the search area NEVER bring back the appropriate answer. That is so frustrating.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs work! Seems to get worse year over year
on September 14, 2025
Posted by: tkg86
I tried to work with the On-line version and it was terrible at best. Also support was incorrect in their response. So I had to download this software and it was better but had to start all over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
support was patience and stayed with me for 3 days
on September 14, 2025
Posted by: LO69
It took 3 days to resolve 700001 errors and numerous software adjustments and file deletions on my part plus disarming my virus protection. But finally we prevailed.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job
on September 14, 2025
Posted by: Murph10401
from Indianapolis
good job in putting the forms together.. will use you next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Meh. If there was an alternative...
on September 14, 2025
Posted by: SkipperMD
from Hudson Wisconsin Area
I am surprised how many times I need to enter name, address, phone, email after registering the software and attaching it to my Intuit account. When stepping through the guided process, there are numerous topics such as electing Section 179 depreciation or "safe harbors" for which even a single-sentence hint or link to the IRS web page covering that topic would be hugely helpful. I'm also surprised that, when the validation logic finds an error, that the field that must be corrected or over-ridden is not over-ridable without going back to the menu, and performing multiple steps for what should be a one-step process. It was also a pain in the butt to get TTAX to "see" the drive letters that are mapped to my SMB file server. When browsing for files it should show the same drives and folders that show up on file explorer, not require me to re-map an SMB share as a network drive. For the money and years that the product has been out I'd expect to see more integration and usability.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The update did not work! Had to re-install w/out
on September 14, 2025
Posted by: ChristineW2
I downloaded and opened Turbotax and started my 2024 business return. The program recognized me and uploaded information from my prior year's return. After a few hours I exited TurboTax. The next day when I re-opened, I was prompted to update the software, which I did. After that, the program did not recognize me, did not recognize that I was filing a business return, and started asking me questions as if I was doing a personal return. After a frustrating hour trying to find and continue the return I'd just started the day before, I had to completely delete the software from my PC. I then downloaded and installed the 2024 software all over again, except this time when it prompted me to update it, I declined. I had to begin my 2024 all over again however -- similar to the day prior -- the program did recognize me, and had my prior information saved.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EXCELLENT
on September 14, 2025
Posted by: Anonymous
from Berkeley heights NJ
great program easy to use, accurate and great features.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com