Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3 out of 5
3
One Awesome, slowly dying.
on September 15, 2025
Posted by: Sadly departing
from Wyoming
I've been using TurboTax since 1989. This was a very disappointing experience. Federal tax and filing was fine. Thank you for that. Nebraska taxes went smoothly, but could not be filed online. Montana state taxes weren't even available. I had to do Montana manually, which took longer than everything else combined. I realize these are smaller states whan California, but this is pathetic. I guess it doesn't make sense for you to invest in a cash-cow brand. Well, I guess it's time for me to stop investing in you as well. Thank you for 35 years of wonderful service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Is awesome
on September 15, 2025
Posted by: Cee and Gee
Simple straight forward, Thank You. I will use this for 2025 too and later.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
nothing
on September 15, 2025
Posted by: example what was stated
none, you seem to not want to know, review should be easy. to many stops for info not needed
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great support team!
on September 15, 2025
Posted by: Flaviokorn
from Plantation FL
The support team is always friendly and knowledgeable
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
interface / turbo tax desktop software
on September 15, 2025
Posted by: front line
There are parts of the filing that can still be confusing. especially when clicking on the forms button at the top right corner of the software during filing. After you click on forms to read through the tax forms, and when a user wants to go back, no button or tab takes the user to the place in the numbered steps where he was in the filing process. Instead, it takes the user to the middle of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good but . . .
on September 15, 2025
Posted by: TTW31
This produce should 1) run on a Mac and 2) accept date from Quickbooks online
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
All is great!
on September 15, 2025
Posted by: Julia from Florida
I love the convenience of use of it and tips with explanation.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome, as always!
on September 15, 2025
Posted by: PECFO
Looks accurate! Relying on its accuracy, and confident.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
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