Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Only so-so. Would use something else if I could
on September 23, 2025
Posted by: Joe13451235123451
from Wyoming.
The product is fine -- just fine. The walkthrough is complicated and does not explain a lot of the stranger possible deductions, so I end up having to do a lot of Googling in another window to determine whether things apply to me. Moreover, it seems to do a bad job of entering K-1s, such that I end up having to make custom entries and "trick" the program into paying the appropriate amount of tax. Worse yet, it doesn't seem to check for some things (like PHC taxes) automatically, only if the user is knowledgeable and actively triggers the topic is it checked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on September 22, 2025
Posted by: Reyecheto
from Texas
Awesome, accurate and easy to use system. We love it!
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax deserves its name!
on September 22, 2025
Posted by: Seven Wood
Always a great a great experience. Clear instructions and fast execution.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT gives me Big Headaches
on September 22, 2025
Posted by: Anonymous
from North Carolina
Have problems every year. I cannot get things to change that need changing, yet important features and items, such as the business code, that should be transferred from the previous year are not transferred!! Drives me crazy!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Balancing
on September 21, 2025
Posted by: om gupta
I like the program, but I end up spending lots of time for balancing the Balance sheet M1, M2, L, and the Depreciation form because there is no guidance why its flagging , to fix those errors.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works and taxes are finally filed
on September 20, 2025
Posted by: Barb800
from AL
It would be helpful to have a tutorial to show you have to use the program for new purchases. More hints or information on calculations would be helpful. I accidentally found by right clicking that you can access more information regarding the sheet. It would have saved me a few days if I had known that was an option. I hope it is accurate! Compatibility with quicken even as an import. This is my first time going through the entire process by myself for a business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Distributions
on September 20, 2025
Posted by: Trust LBT
from CA
Overall, I was able to complete the tax return needed for my trust. However, trying to get to the right outcome of no taxes due was not intuitive since I needed to enter the amount of the distribution to not be taxed on the trust return... 100% was not the right answer.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fixed the mess left by a CPA
on September 18, 2025
Posted by: qb33
from Oshkosh, WI
CPA put COGS in Office Supply expense, depreciated was off, and sold an asset by clearing the loan and coding it to draw and not even dealing with the asset or depreciation! Turbo Tax support, Amber, spent 3 hours on the phone with me and got everything right. We paid thousands to a CPA that left a mess and Turbo Tax fixed everything for much less. We are extremely happy with Turbo Tax and highly recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We appreciate you making the switch to TurboTax. Your confidence in us means a lot, and we’re committed to delivering the experience you deserve, year after year.
Written by a customer while visiting turbotax.intuit.com