Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Turbotax Business technical issue
on September 29, 2025
Posted by: Batman for siempre
from Texas
I had an oversight technical issue with Turbotax Business 2024 and the agent patiently stayed with me on the phone for almost an hour until it was resolved. Thank you for that.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was very helpful
on September 28, 2025
Posted by: Yuliya F
from AZ
It was easy to prepare my taxes with Turbotax for the first time
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax easier
on September 26, 2025
Posted by: SydneyCorp
from Texas
I’ve found TurboTax Business very helpful for preparing and filing corporate taxes. The software streamlines the process, makes the required forms easy to access, and highlights potential errors before filing, which gives me confidence everything is being handled correctly.
That said, there are moments where the instructions could be clearer. For example, when it comes to reconciling differences between depreciation calculated by TurboTax and depreciation per books, the software doesn’t always provide detailed guidance on how to make those adjustments. The same applies in some other areas where more explanation would help users understand not just what to enter, but why.
Overall, it’s a very useful tool that makes filing much easier, but adding more precise instructions for special cases would make the experience even better.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had to have expert advice just to make it work
on September 25, 2025
Posted by: jchyatt
from utah
Confusing, poor explanations, seems like they want you to upgrade. Just dropped state entirely after filling everything out. I'm doing that by hand now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with E-File
on September 25, 2025
Posted by: sbman45
from GA
Everything went well unitl I got to the end where I could e-file. It would not let me e-file for some reason so I had to mail a copy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Business program for trusts is not Mac Compatible
on September 25, 2025
Posted by: Penny Two
I continue to be disappointed that. as a Mac user, I have to buy a PC to file my trust taxes. Get with the times Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependent on TurboTax
on September 24, 2025
Posted by: AccountantWHO
from CA
With the rules/laws changing every year it is awesome that TURBO tax keeps me informed and provides tools to stay compliant.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on September 23, 2025
Posted by: Jeff311021051802
from California
knowledgeable and helpful agent, great help with filing
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com