Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
turbo tax very easy
on August 1, 2026
Posted by: woodworkz
from miami, FL
customer service is very helpful and try to help you and any situation
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible automated system when trying to get suppo
on July 31, 2026
Posted by: Cilantro B
from CA
The experts make a genuine effort to help. But the automated system on the way to get live support is terrible and very frustrating. Several times, in spite of being entitled to live support and having a support ID, the system attempts to sell me support services... ; only after trials it advances - and having me spend 15 minutes spelling my name. Very bad experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a valid option
on July 30, 2026
Posted by: Phil_S
from Virginia
I use Turbotax Business Desktop because I can choose between guided entry and putting numbers directly into the forms. The guided entries are mostly good but sometimes they will fail to bring up topics that I know need to be addressed or have a programing error that I can get around by direct entry. This year there were no glaring issues when doing a C corporation Federal return. On the other hand, the State tax returns, despite costing $55 each, are generally very poor when it comes to conformity adjustments and do no more than tell you that there could be needed adjustments and force you to research them yourself with no guidance. The same has always been true for the personal tax returns. I had issues with the software updating and hanging up the computer (twice) but that was resolved by re-booting a couple of times. I have no issue with the accuracy of calculations. I would not use Turbotax's online versions because, like Quickbooks (also owned by Intuit), they are vastly inferior to the desktop versions from a usability and speed perspective, plus, they are a prime example of putting all the eggs in a single basket. I have used Turbotax for at least the last 25 years because it does get the job done and, when you can find a support person, they have been helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent software
on July 27, 2026
Posted by: Venu Vatti
from GA
Easy to use; but need more details on retained earnings will help
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Needs to Step up
on July 25, 2026
Posted by: Chyna51
from Iowa
Federal 1065 for a LLC is fine. But Will not E-file Iowa State return per their choice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I continue to use Turbo Tax
on July 24, 2026
Posted by: Doug45us
from utah
Some clunkiness but it works. I continue to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Non-Deductible Penalty expenses
on July 23, 2026
Posted by: DANVP
from MICH & IND
Turbo Tax asks about destructibility of Officer Life Insurance. I think it should ask about Non-Deductible Penalty expenses and handle correctly rather we are forced to figure it out on h M-1
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesomne
on July 22, 2026
Posted by: jrjcpa
from Tennessee
GREAT TAX PROGRAM AND EASY TO USE and will use it again in 2026!
Written by a customer while visiting turbotax.intuit.com