Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
waste of time - quickbooks online doesn't integrat
on October 11, 2025
Posted by: bootswag
from Florida
I am also on quickbooks online and there was absolutely no help downloading the file so I spent hours rekeying things. This was ridiculous waste of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs improvement
on October 11, 2025
Posted by: mninnycny
from NY
There are many areas that need improvement.
1. Does not clearly state that only 5 Federal returns can be filed.
2. When I tried to file a NYS return, it did not allow me to transmit. The screen shows that I have used my 5 filings of Federal returns. It does not specify that I cannot file State returns if I have filed 5 Federal returns.
3. Your voice activated interface needs much improvement. It put one into a loop and cannot decipher clearly stated issues.
.
1. Does not clearly state that only 5 Federal returns can be filed.
2. When I tried to file a NYS return, it did not allow me to transmit. The screen shows that I have used my 5 filings of Federal returns. It does not specify that I cannot file State returns if I have filed 5 Federal returns.
3. Your voice activated interface needs much improvement. It put one into a loop and cannot decipher clearly stated issues.
.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pulled all my hair out!
on October 11, 2025
Posted by: Penny436
from Kentucky
My experience with the TurboTax Live help was great. My experience with the Desktop version was dismal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on October 10, 2025
Posted by: rickus78
from mn
Simple and easy to use plus guides you through with appropriate helps.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS VERY GOOD AND EASY TO USE
on October 10, 2025
Posted by: REYES R
from MASSACHUSETTS
HAVE DONE TAXES WITH THIS SOFTWARE FOR YEARS, LOVE IT
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor platform, no longer user friendly
on October 10, 2025
Posted by: TtNoMoreByeBye
from Georgia
Company has messed up their platform by trying to do Online Platform. It is not user friendly between desktop and online, it returns many errors and does not pass through the Federal and State E file program. After 20 years and multiple business uses with Turbo Tax, I am finally leaving them and finding another provider
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on October 10, 2025
Posted by: New Options
from Florida FL
Sometimes it's confusing to me, as I struggle to learn that quickly.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on October 10, 2025
Posted by: Douglas Eayrs
from Minneapolis MN
Worked through the step by step and had a successful filing
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com