Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Turbotax is very good, you support line needs some
on October 14, 2025
Posted by: pad72
from NY
I have my 9 digit Turbo Tax Support ID but it doesn't work on you phone tree. You phone tree is asking for a 13 digit number. I finally got through after much aggravation. Please fix this. Thanks.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax customer for 30 plus years
on October 14, 2025
Posted by: Kountree2020
from Ohio
For all text boxes, there should be an opportunity to provide an itemized detail list
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & fun to use
on October 14, 2025
Posted by: AAG1948
from Texas
I have been using Turbo tax since it has been in existence. You have improved the programs since they first came out. Last year I had considerable trouble with the program. I called live support many times and usually I figured out my problem by myself.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Product! Awesome Customer Service!
on October 13, 2025
Posted by: J Bled
from Fargo, ND
The tax expert I worked with name Serena from Maryland was awesome to work with!
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is dependable
on October 13, 2025
Posted by: kllmb
from Texas
i had a good experience if only intuit would do something with my procrastination habit!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lacking on Error Correction
on October 13, 2025
Posted by: CDCFO
from Ohio
Not helpful enough in giving direction on how to address and correct errors that keep you from e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward and simple
on October 12, 2025
Posted by: EVEY TATA
from CO
Great experience! Super straight forward. Nice that there is now only one Business Software, that covers all types of businesses. Love that I don't have to second guess if I have missed anything.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CANNOT e-file an amended return DONT USE TURBOTAX
on October 11, 2025
Posted by: Business Owner 1
from Texas
TurboTax Business is absolutely the worst program I have ever used. And it says you can amend the return and e-file it which you absolutely cannot, but you only find that out when you read all the chat boards or contact customer support. Highly recommend you FIX this problem for next season and allow business customers to e-file the amended return if you would like to keep some of your business customers. Would absolutely NOT recommend TurboTax Business to ANYONE
Written by a customer while visiting turbotax.intuit.com