Overall a good experience for my first time using TurboTax. My only issue I had was when I had to go back and adjust numbers, I kept getting errors in boxes where there was no longer a value. This was for a partnership 1065 return. It was very annoying, and I tried going through all the prompts again multiple times, and still gave errors. I ended up having to start over from scratch. For how simple my return was and the price of the software, I didn't expect to have issues like this.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
ok, i like the ease of use and confidence of accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
While importing data into Turbo Tax Business - Desktop, Turbo Tax identified an error in my workpapers for the partners' capital account. This is why I use Turbo Tax - it helps find errors and the ease of importing prior year info. thanks.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
This product costs way too much for the support that it provided. There were fixes that it said needed to be done, but then explanations were not provided. I had to separately search online on my own to find answers.
As a first time user, I was pleased with how straight forward most of the product was, and for instances where it was less than clear, the support team was there to help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.