Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Turbotax-problems
on February 6, 2026
Posted by: RKH LLC
from Ca
The software for 1120S Return step by step has glitches or gaps in the request for data which causes the return to be inaccurate/incomplete. Also the Amended return process is awful with no place to identify "reason for Amended return" and no ability to resign the document. Also Amended return "appears" to be submitted without ever getting to the end to select submit with final page referencing original return and start of process identifying both original & amended having been "Return accepted?"
All the above is after having to have customer support address why my software was unable to be opened (needed to use "run as administrator") and now my file disappears unless I open it a "special" way.
I have used TurboTax for over 10 years and the last couple years it has been lacking in it's performance.
All the above is after having to have customer support address why my software was unable to be opened (needed to use "run as administrator") and now my file disappears unless I open it a "special" way.
I have used TurboTax for over 10 years and the last couple years it has been lacking in it's performance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 6, 2026
Posted by: JJRodFam
from San Antonio, Texas
Walked me through the entire process. Kept me informed and easy to e-file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO EASY
on February 6, 2026
Posted by: MA 2
from NEW YORK
EASY TO FOLLOW.NOT HAPPY WITH NOT BEING ABLE TO USE WINDOWS 10 NEEDED T TRANSER TO MY OTHER WINDOWS 11 COMPUTER THATS WHY 4 STARS
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
well worth it for a small partnership
on February 6, 2026
Posted by: Bumpercars
from CO
I did the return manually, and the results were the same but Turbotax was much easier and it generated some forms that I did not know about. That makes me feel much more confident that my taxes were done correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy as pie.
on February 6, 2026
Posted by: Thorr888
from Ohio
Savannah helped me through my problem a couple of times and ended up filing my taxes. Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Unable to fix error
on February 6, 2026
Posted by: MrPencils
from Nevada
Program would not allow me to make a correction to "Federal Asset Entry Worksheet" on line relating to Special Depreciation Allowance - under Regular Tax. Error check says amount should be "blank" BUT I was unable to remove the "0" to leave it blank. Any suggestions on how to fix this error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
meh
on February 6, 2026
Posted by: Budoo
from california
git it done took a long time kind of confusing verbiage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty smooth and done in a day!
on February 6, 2026
Posted by: mfssr
from Virginia
Hardest part of the process was getting my business download files--link from the e-mail I got after purchase repeatedly said "we're having a problem--try later." I did some update of my account info and eventually the link to the download worked. Would have been nice to have a more detailed error message or a way to reach some support.
Only one very minor problem with my 2025 1041 return for a simple trust: on the screen for changing the address of the trustee (me), the street address was not editable--I think this is a small s/w bug. (I was able to type in the change using the Forms feature and the change seems to have propagated appropriately.)
I very much appreciated the new option to e-file the 1041, and the support and guidance within the software for the steps needed to e-file. (I've had a lot of trouble -- lost returns, long delays in getting a delivery receipt, etc. -- filing a 1041 by mail in the past.)
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com