Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Great
on February 7, 2026
Posted by: Anonymous
from Georgia
Was fairly simple to use. Had to contact Support with help removing an incorrect uploaded document and they were personable and knowledgeable about they system
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Has a Problem
on February 7, 2026
Posted by: Spirjan
from California
Some of the California Tax still not ready to print or Download. I just submitted but I cant download my full tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax should check the State requirements
on February 7, 2026
Posted by: MC1R
from FL
TurboTax forced me to purchase a Florida S-Corp return before filing and a State return is not required. Now I have to request a refund. TurboTax should check the state requirements PRIOR to a user purchasing an unnecessary return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Clunky front and back end experience
on February 7, 2026
Posted by: Raffcons
from IN
Took almost two hours to get to a screen where I could purchase the Business Desktop software that I needed for this year. Intuit/TT kept taking me to pages where I could purchase tax return "services"/packages that I didn't need. In fact, had to look up my TT account to figure out what product I used last year so that I knew what I needed to purchase this year.
Also, until you complete the entire form, there is no way to view the return in progress while you are preparing it. I don't want to wait until I a completely finished to see the return for the first time.
Also, until you complete the entire form, there is no way to view the return in progress while you are preparing it. I don't want to wait until I a completely finished to see the return for the first time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax saves time, cost, and aggravation
on February 7, 2026
Posted by: Mi Skibum
from MI
Overall, experience was very good. Have used TT Business for 5 years or so to prepare Trust return. Easy to use, comprehensive, definitely a time-saver. Once again had difficulty (intially) e-filing due to "Failed Validation - Error Code 54", saying I did not have latest version of software, even when I did. Got sorted out in software update released yesterday. Will certainly use again next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GOOD
on February 6, 2026
Posted by: Anonymous
from MARYLAND
TURBO TAX IS VERY ESE TO USE AND UNDERSTAND I LIKE.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Friendly at all.
on February 6, 2026
Posted by: fg84
from florida
step by step is outdated and not user friendly, i would not try this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use and Understand
on February 6, 2026
Posted by: Lizziebell610
from MA
I like the easy step by step process TurboTax provides. I especially like all the helpful guidance on where to find specific information or explain complicated parts of the process.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com