Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Neglect for customers needs
on February 7, 2026
Posted by: Neglected State
from Idaho
Turbo Tax refuses to meet the needs of all citizens in the US. They continue to fall short in providing State filing for all 50 states, in my case Idaho. They also fail to import 1099 from self directed investment brokerages. They do both of these for individuals, but neglect business. I consider this lazy and negligent care for their customers. If they are not going to offer a state billing for a customer, then they should discount the software since a state is part of their advertised software. By not receiving a state funding, I am not getting the full product that I am paying for when I purchase their product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on February 7, 2026
Posted by: WFLC
from Hawaii
Great software, easy to use. The e-file saves time and effort.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Trust 1041 has glitches
on February 7, 2026
Posted by: GDCK48
from Texas
I have been preparing a small family trust for the last several years, the number of beneficiaries is around 25 with some falling off and new additions. EVERY single year i battle with the TURBO TAX program dropping beneficiaries for no reason and if i add them back it drops somebody else. I also can't get the program to delete a beneficiary whose SS# was incorrect several years back. one should be a very simple Trust return takes HOURS and HOURS to re-enter information and then go back and recheck that the distribution percentages are correct and names, addresses and SS# are still correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Business makes tax season so easy!
on February 7, 2026
Posted by: JennyC86
from Illinois
I've used Turbo Tax Business for 3 years and it walks you through everything. The instructions on how to fix error is especially helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used it since you were owned by Chipsoft
on February 7, 2026
Posted by: jdraper14
from kansas
Did not engage with an expert. I have used the program longer than most of you have been alive.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax provided compliance
on February 7, 2026
Posted by: Dairy Keeper Co
from Michigan
I found the process easy and instruction easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is not awesome
on February 7, 2026
Posted by: cmspeidel
from Missouri
Every year there seems to be an issue. This year TurboTax mandated that I enter a designated individual even though the PR is not an entity. So I entered that DI info and it was rejected because the PR was an individual. Just looped in circles. However, because of this, I could not submit electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo for Business is Great
on February 7, 2026
Posted by: BillyBob 1959
from Naperville, IL
Went smoothly without need to contact TurboTax customer service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com