Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3 out of 5
3
Great Product
on February 11, 2026
Posted by: sergwerth
from CA
Great product! The "nibling" for added upgrades is distracting. Difference between TTax and the competition is narrowing and makes the added cost harder to justify.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on February 11, 2026
Posted by: ML1234567891234
from LA
Great to use this time. But this field requires to many characters.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Follow
on February 11, 2026
Posted by: Copperterrace
from Florida
Have used TurboTax for years and enjoy the ease for which filing multiple tax returns (LLC's and Personal) can be.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is great
on February 11, 2026
Posted by: Impossible to fill in
from 8881 Bailey Hill Road
I appreciate your tax program. It is easy to use and the instructions are easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Trust Return
on February 11, 2026
Posted by: Benjicat
from Indiana
I was double charged for my Trust Federal Tax Return. I am trying to apply for a refund, but it says the invoice is not found as of yet. Double charge of $192.60 QSTCC337586420
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Endless loop on business tax submission
on February 11, 2026
Posted by: Moirafry
from CA
I am NOT done! My taxes have NOT been transmitted as they are in an endless loop of "checking",. It checks, says "good to go", hit transmit and i checks again with no way to say - stop it don't do this. Been trying thing for 2 days.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
State Tax forms you pay for but can't efile
on February 11, 2026
Posted by: AskDrScience
from Indiana
Its annoying that TurboTax will sell you ($50) a State tax form (in my case for a partnership in Indiana) for a business that you cant efile. If they sell you a State tax form it should at least be compatible. I could have just downloaded the pdfs from the State and filed them in myself if i wanted to file by postal mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
No Longer Like Turbotax!!
on February 10, 2026
Posted by: SueTax69
from North Carolina
I generally love to use Turboxtax but using Turbotax for the Multimember LLC this year has bee h worst experience ever! I actually purchased and downloaded the program. I needed to create a 1099-NEC. When I attempted, the Turbotax program stated my sign in information was not correct and did not have an active account. Extremely frustrating as I know I do. I finally had to use the desktop version just to create the 10699-NEC and now have to send by mail instead of having the option to efile. Also, I do not remember having to purchase a State separately in previous years. It is horrible to have to pay an additional amount not for a 2nd State but for just the State you need to file. Very disappointed!!!!!
Written by a customer while visiting turbotax.intuit.com
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