Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Turbo Tax Assessment
on February 12, 2026
Posted by: Peters Trust 2025
from PA
The process is easy to navighate but at times it is a pretty intimidating for the average tax payer. Was able to get it completed when I reviewed my draft before filing it was hard to reconcile the draft with the final for filing. I admittedly may have requested two different option between the review coy and final.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax software
on February 12, 2026
Posted by: Danno1984
from FL
Turbo Tax is still doing very well for me as a business owner and for my personal tax return. Very accurate and its software helps catch any concerns or problems.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Still has same errors for 2 yoear in row!!
on February 12, 2026
Posted by: UnsatisfiedAccountant
from North Carolina
Still has same errors in NC D-403 P2 Part 2 that were in Tax Year 2024 product. many users complained but seems no fix. Without Readme or change logs impossible to determine when and where fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is ok
on February 12, 2026
Posted by: Syrahs Mom
from Virginia
Sometimes TurboTax seems to go around in circles and I'm not sure what they are asking for. For instance, the prompt to add a "state issued pin" at the last minute before being able to file. I spent over 30 minutes on hold with the State of Virginia only to be told that Virginia does not issue pins.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on February 12, 2026
Posted by: jjctd
from plano, texas
very easy to follow instructions. perfect each features.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes things better
on February 12, 2026
Posted by: Sherri the Book Keeper
from New Jersey
My experience with Turbo Tax was ok. This is the second year for me using the software and I will return next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Balance Sheets
on February 12, 2026
Posted by: Huds7
from TN
The Balance Sheet is always the hardest section to complete. Seems I enter all information correctly in every section and the balance sheet is off every year. Only way to fix is to override and move on. I believe Tennessee requires the forms.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra Support Help was Available when Needed.
on February 12, 2026
Posted by: NittanyLionFanKev
from Michigan
Good experience with Support while reporting an apparent problems in Turbo Tax Business software program. Also had problems accessing the Michigan Fiduciary Add On from my desktop application.
Support was very helpful with both issues.
Support was very helpful with both issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com