Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Great time saver!
on February 14, 2026
Posted by: snardfox
from Maryland
I've used TurboTax for both business and personal taxes for about 15 years. In terms of improvements, it would be helpful in the software could improve its ability to complete forms by prompting me. Some areas, e.g., with the K-1 forms, I had to stop and do some research before I could continue. Ideally, TurboTax could take me by the hand to clarify. Instead, I used Perplexity AI to explain things to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It Could Use Some Improvements
on February 14, 2026
Posted by: AP36
from Ohio
It was easy to use, very straightforward. If it is your first time filing, I would not recommend since it doesn't give as much detail with explaining specific forms as much as the online version does. I didn't like that I have to download it, I feel like this should have an web/browser version especially since it is only good for on year. I also feel like they should have more clarity for the State filing and it gave me 5 federal filing which I only needed one. So I don't see the value for $180, if I get 5 federal filings included but have to pay for the state separately when I only needed 1 federal and 1 state. I would have thought there would have been more variety in options for filing since not every business is the same. Although, I will say I had to call Customer Care at least three times and each time they were absolutely amazing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software Errors, Unreliable, Cumbersome
on February 14, 2026
Posted by: PeteLLC
from CA
Issues I encountered are with the CA LLC state software. On the Members Summary page, SSN is displayed in members name. When printing the return to mail, "there are errors in your return, continue?" is displayed, but the review function does not tell you what is in error! Creating K1 documents changes to a folder different from the one you are working in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not recommend
on February 13, 2026
Posted by: ckreedy
from Colorado
Turbotax gives me issues every single year and this was no exception. A bug in the depreciation prevented me from filing for a month!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minor Vehicle related issue encountered
on February 13, 2026
Posted by: ftleman
from Florida
The only problem I encountered was tying to change the Date Put Into Service on one of the vehicles. It wouldn't allow me to change it from the old vehicle to the new one. No easy way to make that change that I could find.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Take control over your finances.
on February 13, 2026
Posted by: Shinemaster48317
from Sterling Heights, MI
Been using TurboTax for years without a problem. Business and personal returns.
Fired the CPA and found a good and honest bookkeeper. Now instead of paying huge fees and taxes I get money back in the form of a refund.
Fired the CPA and found a good and honest bookkeeper. Now instead of paying huge fees and taxes I get money back in the form of a refund.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Probably won't use again
on February 13, 2026
Posted by: BA57
from CA
There isn't enough guidance along the way - I was constantly having to go to the support group page or worse, google questions until I located an answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs better QC before roll-out
on February 13, 2026
Posted by: johannadv
from TX
I am disappointed with the problems related to the Form 4562. This is an issue that should have been resolved prior to rolling out the 2025 software.
Written by a customer while visiting turbotax.intuit.com