Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
clear and get to the point
on August 27, 2026
Posted by: Shiowyue
from IL
The expert helped me patiently to locate the file I was working but could not find it in the next morning
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional
on August 25, 2026
Posted by: Snake 7
from AL
Generally speaking works fine, but its difficult to get an e-file confirmation. Mechanically accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax AI Help
on August 25, 2026
Posted by: AI Tax
from CA
The questions made sense to me but anything I did not understand I needed to use ChatGPT to answer. You really need a built in AI that does this work for me. I am starting to wonder if I could just start with ChatGPT and do my entire return. You need to make it easier for me to get additional information on a question and entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Life Saver!
on August 24, 2026
Posted by: MyBobbie
from IL
I have been using Turbo Tax for over 21 years doing mine and my family's taxes. I also use Turbo Tax Business for our salon. I have never had any problems and when I did this year the support person stayed on the phone for an hour until he got the problem resolved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
why not scan a pdf?
on August 20, 2026
Posted by: WrenWrenWren
from PO BOX 80154
only works with QB desktop and QB does not support desktop...QB online is difficult...wish it would work with pdf
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is awesomely BAD!
on August 20, 2026
Posted by: DaveNo
from California
It took me 2 hours to file a no-tax-due return. Logging in to purchase your State product was a hairy hassle. After going through the return check process twice as recommended, I was again forced to check just before the e-file. I've been using your services for years. I'm coming to the end of that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is Convoluted
on August 19, 2026
Posted by: RoyTrigger
from Texas
You personnel are usually knowledgable and efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very fast considering the task at hand
on August 18, 2026
Posted by: todski17
from az
The agents have been helpful in resolving hurdles and problems.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com