Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Not user friendly
on February 19, 2026
Posted by: hbforeverfarm
from Arkansas
Not very user friendly. Program does not take you step by step and fill in the numbers initially input into the program which made it very difficult to tackle the tax lingo and figure out where I was supposed to put everything and find the figures it was asking for. I did not understand the extra fee of $50 I had to pay on top of the program fees. If I didn't have Chat GPT I don't think I could have gotten through this on my own.
It is great and takes you step by step for all topics in an easy way to remember referring back to year before
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
The ability to upload data from the prior year filing and auto-check for software updates are the best features. However the interface to the state return is not as complete.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
I always use TT for filing. They have made it very easy to use for non accountants. I wish the business filing can become available for MacOS, but this is all they offer. That would make this process much easier for me and I'm sure of other users.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Not great as they didn't have an answer. The Program has a glitch on entering ownership shares and there is no fix except manual override and manual entry of amounts.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.