Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3 out of 5
3
Software is meh, human very good, wait time 35 min
on February 20, 2026
Posted by: humaglobin
from CA
I did need to talk to a live expert and she was very good. The screen sharing software was essential. I could have saved her time by installing the screen sharing software while I was waiting for a human for 35 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Business product not ready for prime time yet
on February 20, 2026
Posted by: Bernie 8652
from California
The business product interface is lacking when dealing with year-end brokerage statements. Also, in the estimated payment section, the software was hard-checking boxes I dd not want checked. I had to often go into FORMS and consult outside AI chats to get through the process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great
on February 20, 2026
Posted by: Tropes
from CA
Just so easy, affordable and accurate. All my friends are now using this program
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on February 20, 2026
Posted by: TurboTax Product
from mo
It is good Product that works great and have been use for several years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Problem after problem this year
on February 20, 2026
Posted by: Norm F
from Illinois
Multiple issue this Year. Won't import direct to TurboTax business desktop from QuickBooks. Problem with estimated partnership and PTE tax in state. Problem with Special depreciation. Problem generating and Printing K1-p for Ste. can only access through view form, does not save it for keeping with return or printing to send to Illinois.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax works well for filing Form1041
on February 20, 2026
Posted by: JMY67
from Florida
Turbo tax has a known software issue with a foreign beneficiary but that could also be an IRS problem so I had to mail the tax return. It would not generate a K-1 for the foreign beneficiary.
I was filing a final return for the trust and had expenses greater than the income. These expenses could be passed down to the beneficiaries under IRC 67(e) but I had to find that out myself. I know it is also DIY but these different topics can be added to the software.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Pass-through wowes
on February 20, 2026
Posted by: alanwms
from MN
Difficult to ascertain the difference between pass-through and non pass-through. Should be more clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
TurboTax Business States needs a lot of work
on February 20, 2026
Posted by: bsmeym
from virginia
It had errors, that i knew were errors, for a few weeks until you finally fixed it. It gave me access to the forms but would not let me update the errors.
Also, your state business turbotax is awful. Where the federal guidance is very good, the VA guidance is non-existent and i have to go to IRS pages to try to determine what to do.
Written by a customer while visiting turbotax.intuit.com
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