Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Worst program for taxes
on February 21, 2026
Posted by: TTAXfiler987899
from texas
I paid 50 for NC state return, but because it has a bug that has not been fixed i couldn't use it (It is well documented on the internet, the form forces special allocation of income inside and outside of NC even when the company doesn't have a special allocation.) I had to file using the paper copy of D403. There's no way to get a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
somewhat awkward
on February 21, 2026
Posted by: cym13
from nevada
Only had one area where I didn't know what to do. That was for international tax. had to guess.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 year user
on February 21, 2026
Posted by: xcaliber42
from WA
I've used TurboTax Business for 20 straight years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 21, 2026
Posted by: 1FrankFromCa
from Ca
I have using Turbo Tax over 10 years. excellent and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Friendly
on February 21, 2026
Posted by: MM Great
from washington
Great and friendly service - appreciate using turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax most difficult to use!
on February 21, 2026
Posted by: NLHA
from Virginia
Turbo Tax assumes all instructions were self-explanatory, thus did not require to be placed in the information boxes. Basic instructions ONCE I found them! were lacking clarity. It was assumed that the user would automatically know an additional software, if compatible at all, was required to be downloaded, simply to print. When seeking "help" assistance, AI feature should provide accurate information or instructions, however, it showed canned answers that were irrelevant to help questions.
Turbo Tax developed with AI required an additional 8 hours to figure out how to insert information, how to utilize the software features for accuracy. This was the most difficult software to use in my many years of using Turbo Tax.
Turbo Tax developed with AI required an additional 8 hours to figure out how to insert information, how to utilize the software features for accuracy. This was the most difficult software to use in my many years of using Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Taxes
on February 21, 2026
Posted by: Training2019
from Wisconsin
They make my business taxes quick, easy, and painless!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Business is not for the novice filer
on February 21, 2026
Posted by: BubbaBoyRules
from CA
It was difficult to navigate - not for the novice tax filer. I had to use ChatGPT to navigate through many screens. Not very user friendly - unable to attach additional documents.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com