Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Effective tool
on February 23, 2026
Posted by: AjayC747
from VA
Overall, TurboTax met my needs. Easy to use for my two-person firm. I would like to see better support for correcting errors, such as which form to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good and Needs Improvement
on February 23, 2026
Posted by: AuggieMD
from Maryland
I like that it remembers data from last year. What I don't like is that the explanations and help data bases are obtuse and difficult to understand unless you are a tax expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Perfect by Any Means
on February 23, 2026
Posted by: SSWA
from CA
I've used TurboTax for Business for a couple of years now to do complex Trust returns. It is helpful, but not perfect by any means. Last year the TurboTax representative found that carryforward capital losses were not carried the state return, requiring an amended return. This year I had to manually ensure they were properly noted using the form entries. It's cheaper than retaining a CPA, but if it's not accurate those may be false savings.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the way to go...
on February 23, 2026
Posted by: street57smart
from florida
easy and helpful program that is ready whenever you need them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on February 23, 2026
Posted by: edcorusa
from NM
Using it for decades. Easy a to use and as an accountant, easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is essential
on February 23, 2026
Posted by: Searcher 101
from NC
I've been using TurboTax for years for what was at one time seven LLC's. Now we're down to one and I could not deal with the complicated code on my own. I appreciate all of the suggested topics; although I have not needed live support. This year the interface was better than ever!
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall Turbo tax is great !
on February 23, 2026
Posted by: Michael C from Milpitas
from California
I did not use any AI topics this year, but appreciate the capabilities
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Product Good purchasing and downloading horrible.
on February 23, 2026
Posted by: prod good buying horrible
from MD
Not sure I did not pay for state return twice because not available first time I tried to download.
Buying desktop version is ridiculously hard. Loops and sign in between Turbo Tax and Intuit sites is horrible.
25 year INTUIT customer of tax software, quicken and quickbooks and it still takes me hours to find online purchase and download of TURBO TAX DESKTOP version. HORRIBLE every year since I moved to TurboTax.
Buying desktop version is ridiculously hard. Loops and sign in between Turbo Tax and Intuit sites is horrible.
25 year INTUIT customer of tax software, quicken and quickbooks and it still takes me hours to find online purchase and download of TURBO TAX DESKTOP version. HORRIBLE every year since I moved to TurboTax.
Written by a customer while visiting turbotax.intuit.com