Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Excellent Software
on February 24, 2026
Posted by: That One Guy Ace
from California
Used TurboTax Online for personal and Desktop for business. Also needed to call and get support/help. All was efficient and helpful. Will continue to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
I spent close to two hours with a TT Tech today; she was very helpful, and the epitome of patience and knowledge
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
As a business desktop user , it's difficult to get connected to a tax expert. This needs to be fixed, there's really no way to conect to a tax expert without having to go through product support first, it's a waste of time and this needs to be updated with an easy link to expert help for desktop users, just like the home and business edition has.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Easy to follow. We didn't need to reach out to an expert, but the tips were very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
It was good. There are places where terms are used that are not defined.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
The only thing I would suggest is a tighter cross-over from federal to state tax numbers. I bought the Pa. state package and had to autofill my income into the state form. I recognize state and federal tax law differences can make this difficult so If autofill is impossible from federal then walk us through a PA exclusive interview. Don't let it to me to figure out. That's a little scary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.