Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Turbo Tax for Business is extremely cumbersome.
on September 4, 2026
Posted by: Anonymous
from California
Very, very, very cumbersome. I worked with Lacerte for 20 years, and Pro Connect for 4 years. They worked just fine. Turbo Tax for Business was a major frustration to me. I'll look for alternatives next year.
The expert Requell was excellent and just as helpful as possible. She was a pleasure to work with and determine to make sure I was satisfied with the work and the software. She is a goldmine and I would strongly suggest she stay with the company no matter what. Requell was very knowledgable of taxes and the software as well as how the system work. All I can say about Requell is she is amazing and awesome.
I did engage support and the staff was great. Patient & Professional. I also encountered an online scam reseller of your product which you should be aware of and go after with your lawyers. Your shift to a totally cloud based product and the continued increase in cost is criminal and I think it will backfire in the long run.
This program has not been user friendly in my opinion. Needing windows to use desktop program is absolutely insane to me. Trying to get into my account was a challenge with multiple hoops to jump through. The biggest annoyance is that there was no hey you have a paid for business program ready for you. so, i bought it twice. I hope that I am issued a refund for the extra purchase of the same thing.