While my TurboTax Business on Desktop functioned well, there were a few areas that could have had a more robust explanation provided. My LLC returns were somewhat complicated, so perhaps there aren't enough general information tabs to explain all of my situations.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
With fewer and fewer details on what is required in key fields, and no information about State forms' availability, I am growing weary of using TurboTax Business. When there is an endless loop of Return REVIEW failures, but no explanation of where the problem is, this software is useless. Put a little more effort into supporting the user and less on the sale of optional add-ons.
I didn't engage with an expert. I've been using turbo tax for years and I love it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
I found this business version for a trust a lot harder to follow than the individual tax versions, but this is my first time doing a trust.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.