Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Missing or hidden Capital Gains lines
on March 1, 2026
Posted by: Trust Customer
from TX
Filing got rejected because software was not up to date. Software seemed to be lacking some of the form lines and some were hidden under layers and I had to manually enter some data and didn't have the option under all layers. In my case I was going to manually enter all transactions but had to use combined transactions to find a place to enter a Line C transaction. Messy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LLC member
on February 28, 2026
Posted by: Jzm2025
from Virginia
TurboTax Business 2025 does not handle the following situations:
1. The depreciation deduction in step-by-step mode does not handle the property was originally owned and placed in service for rental use by an LLC member before 2025. After the LLC member transferred the ownership to the LLC in January 2025, the property was contributed to JZW LLC in a non-taxable transaction under IRC §721 in exchange for a partnership interest.
2. The software does not allow to add a plain text page to explain that the real estate asset was contributed to the partnership in Jan. 2025. It was originally and placed in service in /2013 by member. Prior depreciation was $ddddd. Continued over original 27.5-year life.
1. The depreciation deduction in step-by-step mode does not handle the property was originally owned and placed in service for rental use by an LLC member before 2025. After the LLC member transferred the ownership to the LLC in January 2025, the property was contributed to JZW LLC in a non-taxable transaction under IRC §721 in exchange for a partnership interest.
2. The software does not allow to add a plain text page to explain that the real estate asset was contributed to the partnership in Jan. 2025. It was originally and placed in service in /2013 by member. Prior depreciation was $ddddd. Continued over original 27.5-year life.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing on how to designated as QSN Trust
on February 28, 2026
Posted by: ComfortCat
from TX
the instructions online for indicating this was for a QSN trust does not match the actual steps in the process. Your instructions say that we will be asked a question to show as QSN Trust. that does not occur when showing it is a complex trust. Only after wondering why the exemption of $5100 was not showing you have to go back and "Edit" in review you then are asked if the Trust is a QSN Trust. very confusing and poorly designed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great way to do your taxes.
on February 28, 2026
Posted by: The Funkster
from Texas
Turbo Tax is a simple to use program not withstanding the download.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 28, 2026
Posted by: TheresaL1
from Texas
Turbo tax is very easy to use. Each topic's explanation is very clear.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 28, 2026
Posted by: ghost79
from NY
Great experience as usual, interface is very user friendly and the instructions straight forward.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Business software
on February 28, 2026
Posted by: Examplebob1492
from Georgia
front and back printing caused me to have to print twice.
Software froze in several places. Hard to integrate the installment sale forms into the software .
Could not use the online method. Could not figure how to view my forms and move back an forth between step by step and forms.
Software froze in several places. Hard to integrate the installment sale forms into the software .
Could not use the online method. Could not figure how to view my forms and move back an forth between step by step and forms.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easliy moved from Paid Preparer to Self Prepared
on February 28, 2026
Posted by: CPH2025
from Georgia
I finally deciede to move from paid preparer to using turbo tax. I had been putting it off becasue I was sure I could never "Decode" all the financial jargon and tax codes. I was hugely suprised to find out how easy Turbo Tax expained each section thru its "Where do I find this?" hyperlinks embedded everywhere! What a huge game chager. I was able to pull up my .pdf from last years taxes and compare it to the info I needed for this years taxes. Confidence level went thru the roof! Thanks Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com