Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Helpful support
on March 1, 2026
Posted by: satisfird xxxxx
from NY
I am not a computer person and their support makes all the difference.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Software designed in 1990 and it shows
on March 1, 2026
Posted by: Complete garbage
from wa
Desktop interface is bad, clunky and significantly more difficult to use than the browser edition.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Issues with TurboTax 2025 desktop download
on March 1, 2026
Posted by: Oliver725
from CA
It took multiple downloads and reinstalls to fix this product, which delayed ability to file and caused undue stress. The download also caused major malfunction and issues with USB drive, and made USB unusable after use. Also, the auto-purchase caused unnecessary double purchases for the same product, which could have been preventable with an inability to purchase same product and hint before duplicate purchase. I still don't know if state taxes were filed with federal
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Partnership Return prep
on March 1, 2026
Posted by: Bee Man 62
from Minnesota
Turbo Tax Business is very easy to use and was very efficient in preparing my small business partnership return.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Crappy interface and UI.
on March 1, 2026
Posted by: stanzie
from ca
As a 35 year expert in UX web design, I have to say TurboTax's UX/UI has a horribly outdated interface and UI. Tiny screens that do not accommodate high res displays. Non-windows style file manager, e.g., saving or printing pdfs in PC. As soon as I get my AI running on my local computer, I will not buy TurboTax again, unless they fix the UI/UX. It would be way easier to automate completing all of the tax forms in PDF format via Claude.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hard to Understand
on March 1, 2026
Posted by: Katex 155
from Georgia
Instructions not clear. Even the instructions to leave a review are unclear. There was no way to see an overview of the forms because everything was focused on a few lines on a worksheet which meant there were no visual clues on how one line related to the next or even how a worksheet related to the overall tax form. The AI generated topics tried to guess what my problems was and decided my problem was 'interface', so I'll give them a hint. It's support. The support is obscure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
S Corp Ownership percentages
on March 1, 2026
Posted by: Kathryn62
from NC
Ownership percentages did not match. Had to rerun return and force ownership to work correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD OVERALL BUT TOO EXPENSIVE
on March 1, 2026
Posted by: RICH G SR
from FLORIDA
VERY GOOD EFFICIENCY! VERY GOOD OPERATION OF SOFTWARE BUT THE PACKAGE IS NOW TOO EXPENSIVE.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com