Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Turbotax Business Desktop
on March 3, 2026
Posted by: Tanya21045
from Pennsylvania
I used the online business version for 2024 for the first time and didn't realize it wouldn't be compatible with the 2025 desktop version that I bought this year so I had to start from scratch with entering info. There was no way to save the 2024 data file from the online version for import so I started the 2025 return online to import 2024 data and then saved that file to my computer but it wouldn't open in the desktop version which was frustrating. Lots of mystery errors just like last year. If I answer the all the questions asked, there is no reason for errors and then the errors have no explanations and won't let you change the entry anyway so what is the point. Like, why is it asking me to enter the business name on review??? I also had to print out a form, sign, and scan it to e-file which was ridiculous that there was no option for an electronic signature with the desktop version. All resources must be directed to the online version.
This is my worst experience with TurboTax ever. My sister passed away so I had to liquidate all holdings in her trust and the 1099-B, with interest, dividends and capital gains/losses was not able to be imported from Schwab account into Turbotax requiring me to spend hours, after receiving my information from Schwab at end of February, manually entering all info. But strangely I got an email from Intuit telling me my forms from Schwab were ready to download and Import but it wanted to put them in my personal income taxes. I have never entered Schwab information into my personal taxes, only in Trust taxes.
Still frustrating after so many years to have the error check complete stating no errors found, only to have the program find more supposed errors when attempting to e-file the returns.
I have been using Turbo Tax for years with my personal taxes. Business Turbo Tax was not as informative or intuitive as what I'm used to using. I pretty much needed to know what it was talking about and what I was doing to even use it. Not for people with low IQ's that's for sure (mine was just high enough). Overall though 4/5.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
The software is always up to-date and it is very easy to use and understand. The step by step way Turbo Tax is configured is so helpful and stress-free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.