Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Just keeps getting worse
on March 4, 2026
Posted by: YQ15yhwgv
from Ohio
The product quality continues to get worse. All of these later, you still don't provide a QuickBooks online import. The form availability is greatly delayed. Overall, I'm finally going to move to other products. Thanks for the nudge away from Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
8453-CORP form
on March 4, 2026
Posted by: whobx
from NC
Unable to attach my signed form 8453-CORP to my return to e-file. I had to file by mail.
Disappointing.
Disappointing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once Used Used Forever
on March 4, 2026
Posted by: Easy to repeat
from MI
Having used TurboTax for many years I will continue to use it as long as I need to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State add-ons are sold with incomplete description
on March 4, 2026
Posted by: FabKS
from Kansas
I would rank this higher except for the handling of state returns as an add on. I purchased the state return add-on because information on my state department of revenue page indicated it was a valid source for e-filing of my state business return. When I was selecting the purchase from TurboTax, there was no indication in the state return product information that it TurboTax would not, in fact, e-file my state return. It was only after I had paid for the product and was ready to file that I found out that I could not e-file. The Kansas state return is not complicated enough for the add on charge for the state return if e-filing is not available. This limitation should have been clearly stated BEFORE purchase so I could make an informed purchasing decision!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!!
on March 4, 2026
Posted by: Manena805
from CA
The las representative named Emanuel was Outstanding he was very patient took his time to look over my return and explain to me how to correct the errors that were coming up I am very thankful and for that reason i would recommend TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Has no contact for errors in software
on March 3, 2026
Posted by: Scot1122
from Utah
Turbo Tax has an issue with attaching a 592-B withholding to form 565 so you can report a refund from the state of California.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Taxes this year
on March 3, 2026
Posted by: srpurcell
from Georgia
All went very smoothly this year! Completed in just sone day.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Going to hire an accountant next year, not TurboTx
on March 3, 2026
Posted by: EinsteinTheMan
from New Mexico
Not as helpful as it needs to be. Very minimal guidance filling out New Mexico taxes, basically just opened the forms for you to fill out, the checked it but not great at leading the user to the corrections. Fought my input mostly.
Written by a customer while visiting turbotax.intuit.com