Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
TurboTax Business Desktop 2025 Gaps
on March 4, 2026
Posted by: PaulBH
from NJ
TurboTax Business Desktop 2025 did not present the option to download and process brokerage statements. The manual entry screens omitted 1099 box inputs to make the process more seamless (such as accepting 1099-DIV box 3 despite it not being taxable) Also, the partnership information screens need to be updated to accept business names when the partner is not an individual
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Business software glitch needs to be fix
on March 4, 2026
Posted by: efile software issue
from Florida
There seems to be a software glitch in Turbo Tax Business. When attempting to e-file, the program keeps asking me to attach a document related to charitable contributions, which i had none. when proceeding to download the necessary pdf document, it was for a change of address form, not related to any charitable contribution. I had neither a charitable contribution nor a change of address. The program would not let me e-file until I attached some additional document related to charitable contributions or change of address, neither of which i had.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is still good.
on March 4, 2026
Posted by: bellanco 500
from FL
Didn't like that it was only compatible with Window 11, so, I had to buy a new computer. Also, that It was not available on CD this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NICE
on March 4, 2026
Posted by: BINGO81
from CALIFORNIA
GOOD ...SOMETIMES IT IS DIFFICULT TO RECONCILE K1 ENTRIES
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax has a way to get more dollars
on March 4, 2026
Posted by: Try customer focused
from utah
It had many loops to get it filed. You charged us for state then could not e-file, nice way to get more $$$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst TurboTax program that I have used.
on March 4, 2026
Posted by: 2025LMT
from Washington
Quick zoom to find data source were woefully inadequate or just not there. Instructions were not clear. Couldn't go back through areas to make changes, like history.
Worst TurboTax program that I have used. I have used Intuit for more than 20 years.
Worst TurboTax program that I have used. I have used Intuit for more than 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Federal good, State poor
on March 4, 2026
Posted by: Mark 11111111
from FL
I have to file for a small LLC (partnership). The Federal software does a good job and is easy to execute. I also have to file for the state of Oregon, with some out of state Members. The state of Oregon software is very poor for my purposes. It completely misses the forms necessary to file for out of state members. It doesn't warn the user about the necessity for these form, and they aren't included with the program. You have to go to the state website, fill them out and print them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on March 4, 2026
Posted by: AnnaW888
from NJ
It is very convenient to prepare and file our return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com