Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Not impressed!
on March 5, 2026
Posted by: Taddy S
from AZ
I have used the personal TT SW before, but this was the first time i used the business version. A bit disappointed that despite charging a high price, the tool was subpar. The help feature for various sections was pretty ineffective, border line useless in some cases. I expected more for the money and in this day an age of AI capability, the help section should have been close to flawless.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 5, 2026
Posted by: jtpeloso
from IL
smooth couldn't ask for a better ap. everything fell into place
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal pretty good but not sure about NY state
on March 5, 2026
Posted by: blip b
from MI
Using Business for 10+ years to file Federal and NY state returns for a trust. Mostly things work fine and it sure beats doing it by hand. Things that need improvement are:
- some things on the NY form are left blank and you get vague instructions to find and fill in data that the program and the forms don't seem to be included EX: on IT-205 line C "amount from Form IT-205A Schedule 1, line 10, column a" but IT-205-A, although it's referenced 15 times, is not included anywhere I can find.
- other aspects of the NY state processing cause me to doubt how thoroughly it's been checked/tested.
- some things on the NY form are left blank and you get vague instructions to find and fill in data that the program and the forms don't seem to be included EX: on IT-205 line C "amount from Form IT-205A Schedule 1, line 10, column a" but IT-205-A, although it's referenced 15 times, is not included anywhere I can find.
- other aspects of the NY state processing cause me to doubt how thoroughly it's been checked/tested.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Upload of reports
on March 5, 2026
Posted by: Overworked1
from North Dakota
Sure would be nice if you could upload your P&L & Balance sheet. Not so many typing errors. I might try a different company next year as they allow it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of data entry
on March 5, 2026
Posted by: HcwS25
from WA
I like the way it walks me through each of the subjects, or I can choose my own items to work on. In the end, having TTax do all the calculations is what it is all about.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Business 2025
on March 5, 2026
Posted by: GoVols85
from Tennessee
The only issue I had was figuring out why my balance sheet was out of balance. It was because the depreciation was not entered. I thought Turbo Tax would automatically enter (carry over) amount. However, I had to manually enter in order to balance.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 5, 2026
Posted by: Joe B Wilm DE
from DE
Easy to use! All needed schedules. Catches missing data or errors, with explainations
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great
on March 5, 2026
Posted by: James the Reviewer
from Minnesota
Works great; need more clarity on where to input partner distributions. Please simplify purchasing of download product on your website.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com