Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
TurboTax is awful. Use something else
on March 5, 2026
Posted by: RobertElgin
from NJ
God, it\s awful and gets worse year by year. The list of things that it cant do is somewhat longer than what it can. This year, the ability to file an 1120S with an NJ CBT-100 disappeared. This is a legal - and required in my situation - combination, which I have filed for 20 years in TurboTax. but no longer possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Average
on March 5, 2026
Posted by: waffer535353
from fl
difficult to use turbotax for business/estates vs turbotax premier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointing
on March 5, 2026
Posted by: Jimbo 47
from Florida
The Turbo Tax assistant, accessible in the software, is totally worthless. I asked three questions; the answers were nothing close to the questions I asked.
The web-site help was much more helpful.
The web-site help was much more helpful.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
slow
on March 5, 2026
Posted by: JWK 45
from Wisconsin
What do you mean by 40 characters too short. See below....
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
T-Tax Business not as polished as T-Tax Personal
on March 5, 2026
Posted by: JayandAnnette
from NJ
As a long-time user (since mid-80s) of TurboTax Personal, I was disappointed in my first use of TurboTax Business. I use the Step-by-Step interview process, so as not to miss anything, but I did not like when the Step process forced me to open specific Forms, and guess my way through completing them, before returning to the Step-by-Step. Overall, this program does seem as polished as the Personal program. I would also like to see a sub-procedure geared to a small (2-person, married) LLC, rather than force a small-business user through all the arcane procedures for larger LLCs.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why do you force a state return if not reqd
on March 5, 2026
Posted by: Kenpat06
from IL
I gave one rating because I have this company for a few years and every year the software forces me to purchase a state download and Florida does not require it to be filED!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on March 5, 2026
Posted by: Scotty2026
from WV
TurboTax is comprehensive and was easy to use this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to follow
on March 5, 2026
Posted by: KevinTax2025
from OH
As always, regular step by step process is thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com