Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Bad Experience - 8283 form bug
on March 6, 2026
Posted by: Evelyn Ding
from tx
Really bad experience. It has bug of keeping asking 8283 form to attach. I have to attach an empty one to efile. So many people complaint on line, why there is no one to fix the bug! You should refund us the turbotax business.
I used TurboTax Premier and TurboTax Business to file my taxes and my mothers taxes. She died in May of 2025. I filed her final return on Premier and had to purchase Business to file Form 1041. She had some 1099's that had dividends that had to be reported on her final return and her Estate return. IRS says in that situation I should report the full value of the 1099 and then subtract what should be reported on Form 1041. Your software doesn't allow a negative number to be entered. Can that be looked into?
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
This was my first time using Turbo Tax Business. I had to complete a 1041 for a trust. I ran into a hiccup with one of the fields and needed to call for assistance. The person on the phone was very helpful. She helped me get the last field completed so I could e-file my return. On a complaint side, I bought this with the understanding that I would be able to do a state return also. My state was not listed as one that could use Turbo Tax for a state return. So, in my opinion, I paid full price for something and got 50% of the product and I doubt I will be getting a partial refund. turbo Tax are you listening?
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
While I wish this desktop business software was available on a Mac system as we have to use a production room PC to complete this annually, that is the only downside. The software is perfect for our business needs, it's easy to use, it walks us through the process and has helpful tips and links to explain things that might not make immediate sense. Overall, very happy with this product and will continue to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.