Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Thirteenth year in a row!
on March 7, 2026
Posted by: Flyover Country Guy
from South Dakota
Thirteenth year using TurboTax with a (near) seamless experience. Only hiccup this year was that I needed to run the State tax portion a second time in order to get state returns to print out for filing. Also, it would be great if I could file Iowa electronically-- paper filing is such a pain!
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an awesome product
on March 7, 2026
Posted by: Anonymous
from Illinois
Been using Turbo Tax now for years and it just works!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Used for Trust Filing
on March 7, 2026
Posted by: Todd7
from WV
I was able to prepare and electronically file the federal tax return for my family trust. There appeared to have been a change from last year in the ability to directly access the TurboTax install file and data file from an attached drive. These files appeared to need to be stored locally while being accessed. The handling of operational losses from prior years wasn't super clear, but TurboTax appeared to automatically keep track of these amounts across prior years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time Customer
on March 7, 2026
Posted by: JDKasper
from Maryland (MD)
I've been using Turbo Tax for my personal and home business since 2014. Great product and very easy to use. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Friendly and Cost Effective
on March 7, 2026
Posted by: KenTrojan
from California
I have been using TT for a few years now and the software is user friendly if you know what you are doing. I still have to do manual overrides to achieve the proper presentation for my company's reporting but this is fairly easy to do once you are used to the software.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
One glitch stood in the way of a 5-star rating
on March 7, 2026
Posted by: WCCMN
from MN
I would have given a 5-star rating except for one point: I needed to add my wife as a shareholder. I clicked the "Add Another Shareholder" button, clicked the "Not a new Shareholder" radio button, and was then forced to add my wife as a new shareholder. I tried several times with the same result. Very aggravating. Otherwise, the experience was excellent, and I will be using TurboTax for my 2026 returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
advanced math investing taxes
on March 7, 2026
Posted by: rand the quant
from FL
easy to use.........................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbotax needs to improve.
on March 7, 2026
Posted by: ChadCou
from TN
getting started was painful. the download was not accessible and the option to move seamlessly from desktop to cloud is still not available. the end result is that I was charged twice and I still have not received a refund.
Written by a customer while visiting turbotax.intuit.com