Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
More Expensive, Fewer Features
on March 8, 2026
Posted by: Cam152
from NH
Not having an integration with turbo tax online where in the past you had integrations with turbo tax business is a disservice. To make matters worse, you have forced desktop users to transition to QB online. I certainly plan to find an alternative accounting software in the future.
Took hard to download what you want cheaper prodct
on March 8, 2026
Posted by: LLC business owner
from utah
i had to call support to figure out how to purchase the same product I have purchased for 20 years! took over 2 hrs to get download for my business taxes because there were no direct buttons only questions that lead me down rabbit holes with no end!!! actual software and customer service rep Seth in Texas were wonderful as always but if the download isnt easier I will go with another company after all these years. All you pushed was the expert tax preparer for $445 instead of the $190 self guided version. you should be ashamed of yourselves!!!
The software help section is very information and easy to understand. I was able to complete 4 business tax returns easily.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Everything went great except for the QBI Carry-over calculation that took an hour on the phone to resolve. Had to delete the K1 and re-enter it to resolve the phantom problem. First time I've ever encountered such an issue in 20 years. I tried the on-line help forums and chat bot. Was eventually referred to call a person and she was wonderful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Schedule B-2 - I have a self-directed Roth IRA through a custodian FBO account as a member in multi-member LLC. There is no guidance on the eligible partner type code. I have chosen "Corporation" based on web search guidance, but it will be helpful if Turbotax provides an accurate guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
TurboTax is quite an archaic piece of software. It feels like I'm back in the 1990s. It does not learn from my old returns. I have to manually enter my K1 -- it cannot OCR my PDF K1s that I received from partnerships that I've invested in. It provides no advice on when there's an error about what might be the cause of the error. When I go check to see what the cause of the error is using ChatGPT, I can't go back and edit the error because TurboTax won't let me even in forms mode.