Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5 out of 5
5
Great!
on March 8, 2026
Posted by: Is this nickname taken
from MD
Great! Agent is very knowledgeable and helpful too.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Trust Return
on March 8, 2026
Posted by: Odin1017
from NC
No NC Fiduciary return available - i had to do it by hand.
Also the program thought it was a GA Trust since the Trustee has a GA address.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax helps filing your taxes faster
on March 8, 2026
Posted by: RaLi2025
from CA
Pretty good software. I have been using it for 20 years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not user friendly
on March 8, 2026
Posted by: ThatWasZen
from California
The text in the Step-by-Step Interview process is not very user friendly. For example, the "Salaries and Wages" section under "Deductions" lets the user enter salary as an expense. But these entries do not add up to the actual total, which also includes the inuance premium the business pays to the employee. This important fact is not mentioned and can cause confusion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product
on March 8, 2026
Posted by: VJC0
from GA
Easy to use, friendly, no-nonsense product that gets the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on March 8, 2026
Posted by: acacia6688
from Arkansas
Super helpful software. Turbo tax helped me with getting my taxes taken care of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Terrible Product...Robbed of $200
on March 8, 2026
Posted by: chenline
from Utah
Terrible product. I bought this thinking it would make doing my taxes quicker. I had to manually hard enter through the forms in order to add additional members, despite the software saying there were "Add" and "Edit" buttons. Would recommend looking elsewhere or doing it yourself at this point.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
This is an excellent product
on March 8, 2026
Posted by: Nut Head
from Chelsea MA
Total excellence. I will recommend this product to all my friends
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
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