Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Good
on March 9, 2026
Posted by: rinf
from North Canrolina
The software is quite user-friendly. Unfortunately, NC tax forms cannot be e-filed. Another drawback is that text in the tax forms cannot be copied.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
ALWAYS EASY TO FOLLOW AND HELP IS AT EVERY TURN SO WHY NOT?
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Support person that helped to navigate through downloading required software was very knowledgeable. The problem was resolved quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
It can't search for characters in the forms mode which is poor feature. It has a number of other issues. The web version is vastly superior and also includes Electronic Signature options. Yes it can do the Corporate returns and seems to do the math properly but otherwise is moderately annoying to use.
Laura was very helpful when I needed software support.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
If you are trying to move from the Online to Desktop software, prepare for misery. They make it impossible to import or continue returns, even though it should be easy to do.