The most frustrating thing was being able to download the 2025 Business software, but having to go elsewhere to pay for it and get the license key to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Accuracy: The business program seems like it had a flaw as we could not get it to efile because of partnership questions that did not line up correctly with what was asked. The agent you had was wonderful and stayed with it going thru multiple options for at least 3 hours before we found one clicked box that made sense when asked but was the problem with it not efiling. Hale to Michelle in Alabama for staying with it. I think you should get with her and find out why it took so long to find the solution. 6 hours trying to get it fixed today is too long for an easy business. Otherwise I love Turbo Tax and now onto individual return.
The step by step guide is useful for creating first draft returns, but it is unnecessarily cumbersome to require revisiting each question with every instance of preparing the return. Most of answers should carry from prior year or at a minimum prompt what the response was for the prior year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
The program is old, not online, and clunky. As a QuickBooks Online user, Intuit tries mightily to force me to use their new "Assisted" version for 4 times the price. I have been doing this without assistance for 10 years and don't need the assistance. They have been avoiding updating this program.
Intuit needs to offer a non-assisted version of the online system.
Florida LLC fees and costs are so high, I plan to dissolve the LLC and just use Schedule C on my form 1040 next year. Many tax calculations have too many complicated forms to use as part of Form 1065. The instructions are not specific enough to a . Each year has become more and more complicated with changes so while I started with Lotus 1-2-3, I found I had to learn QuickBooks, but its cost went out of sight, and I am using only Quicken now. This is not a problem you created, but it has become too much, .particularly for each line, but often the entire form needs more explanation. Generally I thank TurboTax for the application but rely on it to be correct since I have no idea about tax law. It shouldn't require a legal or accounting degree. I'm well educated but this has become overwhelming for a retired engineer running a horse and cattle farm. I signed up for the audit help from TurboTax should it be needed. But it said it was free in the app. Later after e-filing, I got something said they will deduct $60 for it. I must have missed something!
Pros: My employment status changed this year, I bought or sold investments
TurboTax Business made it straightforward to prepare and file a corporate tax return. The step-by-step guidance helped ensure that all required forms were completed correctly, including state filings and carryforward losses. The interface is clear and easy to follow, which makes the process manageable even for first-time business filers. Overall, it is a helpful tool for small businesses preparing their tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.