Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1 out of 5
1
NJ Efile lockout
on March 10, 2026
Posted by: SGB11
from New Jersey
I filed my 2025 IRS return by mail but now turbotax business fails to allow efiling the NJ return although it is smart enough to know nj will not accept mail. Does not seem to be a way to fix this. if not fixed soon must use another program to file nj. Your software should add a way to allow user to input the irs file was done, and let nj efile proceed
.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Highly reliable
on March 10, 2026
Posted by: MSL 17
from Texas
Use it every year. Highly reliable. There were some changes this year, so a new learning curve!
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax is okay
on March 10, 2026
Posted by: NoOptOutOption
from TX
The only option I have right now without changing the way I have always done my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Problems with TT Business
on March 10, 2026
Posted by: Problems with TT Business
from 35 post oak way
TT Business said I needed to complete a form 1045 but when I searched forms for a 1045 it said there was no form 1045.
TT Business said I needed an update to e-file yet when i tried to update the update started but would never complete. I had to manually download update from TT site and install. Bad QC and testing.
Also very expensive!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Desktop is the only way to to do QuickBooks transf
on March 10, 2026
Posted by: mishkail2
from CO
I need the Desktop version of TurboTax because I can import QuickBooks Desktop. The online versions do not allow this. Intuit's sales push to online apps is pointless for small businesses if the transfer of book keeping data to TurboTax is unavailable in the online apps. It is incredible that the two main income sources withing the same company are so stove piped the teams don't work together.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 13, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Again for 2025
on March 10, 2026
Posted by: webb3830
from Virginia
Once again, the program is one of the best I have used. This year no issues with some of the subcategories.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax is awesome
on March 10, 2026
Posted by: Vikcy
from CA
It was simple and easy to use and cost effective. Offers comprehensive, 100% accurate filing
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 13, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Excellent Software
on March 10, 2026
Posted by: RickCac
from AZ
Excellent product for business or fiduciary returns. However, 4 stars is for TurboTax not allowing or providing e-filed Arizona returns and not communicating this to the possible buyer.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 13, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
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