I feel TurboTax wants to take over doing my taxes. I dont like that. I just like the step by step assistance that the software provides. I like to do my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Overall, Turbo Tax is an excellent tax preparation program, which my wife and I have been using for years. We only have a couple issues with the software. First, it is frustrating to no have al the state forms available through Turbo Tax. New Mexico forms must be completed off-line, often manually. We don't know whether that is a state issue, or a Turbo Tax issue, but in the 21st century, all state forms should be available now. Second, for estates and trusts, Turbo Tax does not generate a complete K1 pdf package, leaving off the pass-through statements referenced by the K1 generation. Those pass-through statements ARE generated for the entire tax package which is submitted to the IRS, but missing from the individual K1 packages for the beneficiaries which Turbo Tax claims to generate when the preparer selects the pdf option. We had to manually create a complete pdf package for each beneficiary by printing the Turbo Tax generated K1, then going to the Federal tax package Turbo Tax generates, and running a copy of each beneficiary's cover letter, then creating a complete pdf by scanning the full K1 package with the cover letter for each beneficiary. For us, that was 10 K1 packages we had t build manually.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Bearly usable still even at 2025. You still have to know 100% of the tax code to know if you've filled in everything correctly for your business. Took me googling to find where to jump to fiing an extension. Wasted 1/2 hr just on that simle step. You can jump to "other" and at the end is extention... :(
I will not be able to e file the MA tax return, but it was required to be e filed. If there is any information missing, Turbo Tax should indicate the missing information. I really think the software need to be updated. I did e file them in prior years many times and never had any problems.