i had a great experience with support, thankfully a company who actually gives a phone number, and answers the phone!, the tech I had was super helpful, and answered all that she could, and then found another person with more clout to continue the process... In the end they could not help entirely my situation. but that didn't matter, the support was enough to make me continue purchasing the software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Turbo Tax gets easier each time I use it. Not sure if its me getting use to it or Turbo Tax getting more user friendly but likely a combination of both
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Went very smoothly. Most of my questions were handled within the program and when I did need extra help i was able to talk with someone on the phone fairly quickly. (10 min) Knocked you down 1 star because I'm still irritated that your Home and Business Software doesn't handle the K-1's for my LLC and I have to buy the Business version as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Always know what to expect when I download Turbo Tax. Never had a problem with it. I haven't needed support as it is very easy to use understand and the step by step explains exactly what is needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
good tax program, I save myself time. and it is compatible
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
I greatly appreciate the quality of the tax and software experts you keep. Your software is very costly, especially since I must buy both the Business and the Personal Home and Business. If not for your people, it would not be worth it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.